Emily Bove-Harason
Staten Island,NY
Summary
Reliable, offering strong multitasking skills, problem solving, and communication skills. Multi-talented and consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
10
10
years of professional experience
1
1
Certificate
4
4
years of post-secondary education
Work History
Bartender
Paradise Island
Staten Island, NY
07.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Consulted with managers to organize and design the best suited bar for grand opening.
- Operated efficiently in high-volume setting to prepare and serve everyone in a organized manor.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Improved and applied social media marketing strategies to increase patronage.
Bartender
Flour & Oak
Staten Island, NY
06.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained three new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Medical Assistant
Orthopedic Associates Of New York
Staten Island, NY
11.2021 - 05.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as height and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Verified appropriate lab couriers picked up collected lab specimens.
- Managed over 50 customer calls and concerns per day.
Sales Associate
Ultimate Fashions
Staten Island, NY
01.2018 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
- Answered questions about store policies and addressed customer concerns.
- Logged reports, expenses, receipts and sales documents into digital database.
- Opened and closed store independently and prepared nightly bank drop for manager.
Register Associate
Country Donuts Inc
Staten Island, NY
07.2018 - 03.2020
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Restocked and organized merchandise in front lanes to drive product sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Greeted customers and helped with product questions, selections and purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Prepared beverages and filled food orders for customers.
Crew Trainer
McDonald's
Staten Island, NY
09.2014 - 06.2018
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Assistant Teacher Volunteer
Holy Child Academy Catholic Schools
Staten Island, NY
09.2016 - 09.2017
- Assisted teacher with CCD and class responsibilities.
- Provided general assistance to classroom teachers, including distributing paperwork and cleaning up play areas.
- Helped students complete tasks such as specific work problems and reading their instructions.
Education
Some College (No Degree) - Psychology
College of Staten Island of The City University of New York
Staten Island, NYHigh School Diploma -
Tottenville High School
Staten Island, NY 09.2014 - 06.2018
Skills
- Problem Anticipation and Resolution
- Social Perceptiveness
- Multitasking
- Excels in Fast pace work environments
- Strategic Oversight
- Energetic and Outgoing
Certification
- Certified Bartender, Local Bartending School - completed 5/28/22
- TIPS Certified, completed 5/25/22
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Strive for progress.. not perfection.
Timeline
Bartender
Paradise Island
07.2022 - Current
Bartender
Flour & Oak
06.2022 - Current
Medical Assistant
Orthopedic Associates Of New York
11.2021 - 05.2022
Register Associate
Country Donuts Inc
07.2018 - 03.2020
Sales Associate
Ultimate Fashions
01.2018 - 06.2020
Assistant Teacher Volunteer
Holy Child Academy Catholic Schools
09.2016 - 09.2017
Crew Trainer
McDonald's
09.2014 - 06.2018
High School Diploma -
Tottenville High School
09.2014 - 06.2018
- Certified Bartender, Local Bartending School - completed 5/28/22
- TIPS Certified, completed 5/25/22
Some College (No Degree) - Psychology
College of Staten Island of The City University of New York
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