Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emily Boyd

Sugar Grove,IL

Summary

Hardworking cosmetology graduate with customer service, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Von Maur
Geneva, IL
08.2022 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Keyholder Manager

Abercrombie & Fitch
Geneva, IL
08.2019 - 08.2022
  • Assisted store manager with interviewing, hiring, and training new staff.
  • Provided guidance and direction to staff in order to maximize sales performance.
  • Monitored cash register transactions to verify accuracy of funds received and change given out.
  • Resolved customer complaints in a professional manner while upholding company policy.

Education

Cosmetology

Tricoci University of Beauty Culture
Elgin
09-2024

Skills

  • Haircutting and styling
  • Hair coloring and highlights
  • Chemical treatments
  • Product Knowledge
  • Client consultation
  • Time management
  • Updos and special event styling
  • Customer service
  • Team Collaboration
  • Sales and retailing

Certification

  • IL Licensed Cosmetologist

Timeline

Assistant Store Manager

Von Maur
08.2022 - Current

Keyholder Manager

Abercrombie & Fitch
08.2019 - 08.2022

Cosmetology

Tricoci University of Beauty Culture

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Emily Boyd