Provide high-quality, acute care management to Medicare Advantage health plan members through effective resource navigation
Collaborate with a multitude of providers (SNF, hospital, physician groups) to support members in obtaining clinically appropriate treatment/services including durable medical equipment, medications requiring prior authorizations, PT/OT, etc
Support progress towards healthcare goals through assessments/referrals, individualized care plans, and collaboration with an interdisciplinary team
Ensure affordable access to medication by coordinating members' utilization of prescription assistance programs through pharmaceutical companies, medical grants and state/federal support programs
Support individuals with advanced illness through education, empathic communication and understanding of medical complexities/disease management
Social Worker II
Seasons Hospice & Palliative Care
11.2017 - 04.2021
Counseled patients/families as they navigate end of life illness to improve coping and function
Ensured the ongoing safety of patients through home care referrals, respite/long term placements and effective use of available resources
Provided bereavement services to families through regular support phone calls, counseling, facilitation of monthly grief support groups and coordination of annual memorial service
Social Worker
Alexian Brothers Sherbrooke Village
02.2016 - 11.2017
Coordinated safe/effective discharge plans from skilled nursing facility for a large caseload of patients
Counseled patients/caregivers in transitional and end of life care planning and stress management
Managed relationships with physician groups, HMOs, home health/hospice agencies, and SNFs to provide a comprehensive team approach for patient options upon discharge
Direct Support Professional
St. Louis ARC
12.2014 - 02.2016
Provided case management services for adults with developmental disabilities in a group home setting
Established daily, monthly, and yearly outcomes for clients to meet personal needs/goals, as well as compliance standards set by the Department of Mental Health
Student Therapist
Comprehensive Mental Health
01.2015 - 12.2015
Education
Master of Social Work -
University of Missouri-St. Louis
12.2015
Bachelor of Arts - Public Communication, Minor in Sociology
Truman State University
05.2011
Certification
Active LCSW license, MO, AR, KY, OK, CA, FL, IL
Advance Care Planning (ACP) Facilitator Certification, Respecting Choices, 2024
Advanced Certified Hospice and Palliative Social Worker, NASW, 2021
Involvement
Michelob ULTRA Running Team
Customer Service Management Fun Committee
Timeline
Social Worker
Lumeris
04.2021 - 12.2024
Social Worker II
Seasons Hospice & Palliative Care
11.2017 - 04.2021
Social Worker
Alexian Brothers Sherbrooke Village
02.2016 - 11.2017
Student Therapist
Comprehensive Mental Health
01.2015 - 12.2015
Direct Support Professional
St. Louis ARC
12.2014 - 02.2016
Active LCSW license, MO, AR, KY, OK, CA, FL, IL
Advance Care Planning (ACP) Facilitator Certification, Respecting Choices, 2024
Advanced Certified Hospice and Palliative Social Worker, NASW, 2021
Master of Social Work -
University of Missouri-St. Louis
Bachelor of Arts - Public Communication, Minor in Sociology