Summary
Work History
Education
Skills
Certification
Languages
Extracurricular activities
Timeline
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Emily Braddy

Emily Braddy

Knoxville,TN

Summary

Dynamic professional with strong problem-solving abilities and a commitment to continuous learning, complemented by excellent communication skills. Poised to drive team success and achieve positive results while tackling new challenges with dedication and enthusiasm. Personable and reliable, adept at quick problem-solving and multitasking in fast-paced environments, with a solid understanding of food safety regulations. Proven ability to efficiently manage tasks such as food preparation and order delivery, ensuring smooth operations and exceptional customer satisfaction.

Work History

Golf Services/Expo Runner

Top Golf
04.2026 - Current
  • Delivered exceptional service to guests, ensuring a memorable experience at events.
  • Collaborated with team members to maintain timely food and beverage delivery during high-volume periods.
  • Assisted in setup and breakdown of event spaces, ensuring compliance with safety and operational standards.
  • Operated point-of-sale systems efficiently, processing orders accurately while minimizing wait times.
  • Trained new staff on operational procedures and customer service best practices to ensure consistency.
  • Answered customers' questions, recommended items, and recorded order information.
  • Answering phones with great customer service while being time efficiency.

Host/To-Go

Tupelo Honey Cafe
Knoxville, TN
09.2025 - 04.2026
  • Effectively communicated with the kitchen staff to ensure timely delivery of food orders
  • Assisted in coordinating special requests or accommodations for guests with specific needs
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
  • Trained new hosts on customer service standards and operational procedures.
  • Managed guest reservations and seating arrangements to optimize restaurant flow.
  • Monitored guest feedback, reporting trends to management for service enhancements.
  • Answered customer questions about hours, seating, and menu information.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Hostess/Busser

Outback Steakhouse
Knoxville, TN
04.2025 - 08.2025
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
  • Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service
  • Maintained cleanliness and organization of the host stand area at all times
  • Welcomed and seated guests, ensuring prompt service and positive first impressions.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Sales Associate

Southern Belles
Knoxville, TN
02.2025 - 04.2025
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
  • Effectively communicated promotions, discounts, and special offers to customers at the point of sale
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions efficiently using point-of-sale systems.
  • Organized merchandise displays to promote seasonal promotions effectively.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.

Crew Member

Tropical Smoothie Cafe
Knoxville, TN
11.2023 - 02.2024
  • Efficiently operated cash register, accurately handling transactions and providing correct change to customers
  • Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
  • Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Acellus Academy
08.2026

Skills

  • Teamwork
  • High-volume table management
  • Food & beverage industry
  • Customer complaint resolution
  • Payment processing in food service
  • Restaurant reservation management
  • Communication with kitchen staff
  • Host/hostess experience
  • Basic math
  • POS systems
  • Merchandising
  • Handling customer exchanges
  • Customer expectation management
  • Food service
  • Retail math
  • Attention to detail
  • Bussing
  • Food safety
  • Hand hygiene
  • Greeting customers
  • Table assignment
  • Table turnover management
  • Fashion retail
  • Food service server coordination
  • Phone etiquette
  • Hospitality
  • Table cleanliness maintenance
  • Fine dining experience
  • Answering guest questions
  • Retail sales transactions
  • Customer service
  • OpenTable
  • Payment card processing
  • Casual dining experience
  • Menu item upselling
  • Restaurant experience
  • Table clearing and resetting
  • Fashion styling
  • Table setting
  • Conflict resolution
  • Serving
  • Guest services
  • Organizational skills
  • Quick learner
  • Strong organization
  • Cleanliness standards
  • Guest relations
  • Food running
  • Table bussing
  • Server assistance
  • Sales experience
  • Event setup and breakdown
  • Teamwork and collaboration
  • Time management
  • Warm and friendly
  • Reliable and responsible
  • Problem-solving abilities
  • Multitasking
  • Adaptable and flexible
  • Reliability
  • Excellent and clear communication
  • Customer satisfaction
  • Active listening
  • Team leadership
  • High energy and stamina
  • Relationship building
  • Task prioritization
  • Cash register operation

Certification

Driver's License

Languages

English

Extracurricular activities

I love playing tennis, traveling, golf, and hanging out with my friends. I am very extroverted and I love being busy!

Timeline

Golf Services/Expo Runner

Top Golf
04.2026 - Current

Host/To-Go

Tupelo Honey Cafe
09.2025 - 04.2026

Hostess/Busser

Outback Steakhouse
04.2025 - 08.2025

Sales Associate

Southern Belles
02.2025 - 04.2025

Crew Member

Tropical Smoothie Cafe
11.2023 - 02.2024

High School Diploma -

Acellus Academy

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Emily Braddy