Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Emily Brandt

Dunkirk,NY

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning and scheduling. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. With over 6 years of experience maintaining seamless business operations. Smoothly administers budgets and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.

Overview

13
13
years of professional experience

Work History

Floor Manager

Tim Hortons
12.2015 - Current
  • Managed daily store operations for smooth functioning and achieving sales targets.
  • Enhanced team performance through regular training, mentoring, and constructive feedback.
  • Streamlined inventory management with accurate tracking and timely replenishment of stock.
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
  • Analyzed sales data to identify trends and adjust product offerings accordingly, maximizing revenue potential.
  • Offered hands-on assistance, assessing needs, and maintaining current knowledge of new product.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Performed quality assurance procedures to deliver products and services that met standard grade.
  • Created employee schedules to align coverage with forecasted demands.
  • Maintained professional demeanor by staying calm when addressing issues or complications that may have arisen
  • Maintained positive relations by addressing problems head-on and implementing successful corrective actions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Dog Groomer

Patty's Pet Grooming
04.2011 - 02.2016
  • Increased client retention through effective communication and understanding of pet owner preferences.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
  • Broadened clientele base through successful word-of-mouth referrals from satisfied customers.
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
  • Fed, walked and bathed animals.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.

Intern

Chautauqua County Chamber Of Commerce
01.2011 - 03.2011
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Made routine phone calls to members and fellow partnerships and assisted with any questions or concerns.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
  • Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
  • Sorted and organized files, spreadsheets, and reports.

Education

High School Diploma -

Dunkirk Senior High School
Dunkirk, NY
06.2010

Skills

  • Department Management
  • Effective communication
  • Conflict Resolution
  • Employee Development
  • POS Systems
  • Budgeting and Finance
  • Employee Relations
  • Organizational skills
  • Adaptability and flexibility
  • Good Judgment
  • Problem Resolution
  • Professional and Courteous
  • Policy Enforcement
  • Safety oversight
  • Inventory Management
  • Expense Tracking
  • Employee Coaching and Mentoring
  • Onboarding and Orientation

Affiliations

  • Motherhood
  • Reading
  • Learning
  • Cooking
  • History is all forms
  • Going for walks and hiking

Timeline

Floor Manager

Tim Hortons
12.2015 - Current

Dog Groomer

Patty's Pet Grooming
04.2011 - 02.2016

Intern

Chautauqua County Chamber Of Commerce
01.2011 - 03.2011

High School Diploma -

Dunkirk Senior High School

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Emily Brandt