Emily Brock

As Office Coordinator I have been managing our Food Pantry, Donations, clothing closet, ARC coordination, Volunteers, Community service, and AARP. I also manage front of house and day to day operations and duties. I was also training in HR and have a decent understanding of how that works now as well. HR included preparing HR packets and documents, onboarding/hiring process as well as separations, using Accurate background system, authorizing timesheets, approving PTO, assisting employees with HR related issues and concerns.

• Food pantry management includes weekly online food orders with Centex Food bank. Weekly scheduling food pickups at Love of Christ, Truck unloading and food distribution to pantry, kitchen, and House of Hope. I do Monthly agency reporting of numbers as well as in kind receipts for food received. I oversee the food pantry bags being put together and distributed to the community, and that our distribution procedures and paperwork are being correctly filled out and followed according to CTFB site requirements. Oversees food pantry and hygiene organization.
• Clothing closet management includes managing clothing intake and maintaining a steady supply of good, clean condition clothing available in multiple sizes for clients. I also manage case manager clients and shelter clients clothing needs for job fairs, interviews, ect. I filter out clothing from donations to decide what we keep and what can be sent to ARC. Prepare vouchers for all items distributed monthly.
• ARC donation management- I coordinate with ARC for Trailor donation pickups and Trailor drop offs. Receive bills of lading and send to accounting for invoicing. Receive and sort through all donated items daily and organize into gaylords onto Trailor.
• Volunteer and community Service management includes creating and maintaining receptionist schedules up front. Coordinating volunteers and community service hours. Managing our online volunteer platform ,Cervis, and creating new opportunities for events monthly. Assigning and overseeing duties to volunteers. Verifying community service hours, and logging monthly statistics for MATCH. Managing and organizing all volunteers and duties at our events.
• Social media/ PR- planning and scheduling content for our website and Facebook. Using Canva for advertising and upcoming events.
• AARC management- I interview and approve candidates with AARC, oversee duties, and manage their schedules and authorize and submit biweekly timesheets.
• Event planning and assisting with all SA Temple events.
• Monthly COC and ESG reports turned into Director of Social Services

Duties also include:

• Maintained office supplies inventory by checking stock and ordering new supplies.
• Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
• Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
• Enhanced communication within the team through regular meetings and detailed reporting.
• Enhanced office staff customer relations strategies to improve interactions and reduce complaints.
• Managed office operations while scheduling appointments for department managers.
• Coordinated company events, fostering team building and boosting overall morale.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

I was a published Destination Wedding photographer for 5 years. I built my business from the ground up (beginning in Florida) and eventually began traveling the country and shooting destination weddings and elopements. It was an amazing experience and I am forever grateful for the couples who chose and trusted me to capture the best day of their lives.

-I coordinated all of my clients and vendors schedules.

-Managed and operated my own equipment and insurance

-Managed and operated my online client platform, Honeybook

-Handled all of the invoicing, payments, and contracts

-Social media management on website, instagram and facebook.

-Creating day of timelines, shot lists, and vendor contact lists

-Preparation and Planning: This involved meeting with the couple to discuss their vision for the wedding day, understand their preferences, and create a photography plan accordingly. This also involved scouting the wedding venue(s) to plan for optimal shooting locations.

-Post-Production Work: After the wedding, I spent hours editing and retouching the photos to ensure they look their best. This involved color correction, cropping, and other adjustments to enhance the images.

-Image uploading to online galleries, socials, and host site for viewing, sharing and downloading

Duties also included:

• Expanded clientele base through successful networking efforts at industry events and word-of-mouth referrals from satisfied customers.
• Provided exceptional customer service throughout the entire planning process, from initial consultation to final product delivery.
• Secured repeat business and referrals through consistently exceeding client expectations in both service and final product delivery.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Collaborated with other wedding vendors such as planners, florists, and venue coordinators to ensure smooth event operations.
• Developed customized photography packages tailored to meet the unique requirements of each couple.
• Sought continuous improvement in photography skills through participation in workshops, conferences, and online courses within the industry community.