Emily Brooks
Morgantown
Summary
Compassionate Clinical Associate with BLS certification and extensive experience at WVU Medicine Children's. Proven ability to enhance patient satisfaction through effective communication and interdisciplinary collaboration. Skilled in vital signs monitoring and clinical documentation, ensuring high-quality, patient-focused care in fast-paced environments. Committed to maintaining patient confidentiality and adhering to HIPAA regulations.
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Experienced with administering patient care and supporting medical staff in diverse healthcare environments. Utilizes effective communication to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management, consistently contributing to improved healthcare outcomes.
Overview
6
6
years of professional experience
Work History
Clinical Associate
WVU Medicine Children's
03.2024 - Current
- Utilized electronic health records (EHR) systems for accurate documentation and data management.
- Participated in training sessions to enhance knowledge of pediatric care practices and policies.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
- Documented patient care activities accurately in electronic health records systems.
- Supported nursing team in executing care plans tailored to individual patient needs.
- Communicated effectively with patients and families, providing education on care procedures.
- Collaborated with multidisciplinary teams to enhance overall patient care experience.
- Adapted quickly to changing environments, demonstrating flexibility in high-pressure situations.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered high-quality care to pediatrics patients in hospital facility.
Clinical Associate
Ruby Memorial Hospital
11.2022 - 01.2024
- Assisted nursing staff in daily patient care tasks, enhancing comfort and well-being.
- Monitored vital signs and reported changes to healthcare team, ensuring timely interventions.
- Supported patients with mobility and personal hygiene needs, promoting independence and dignity.
- Documented patient progress accurately in electronic health records, maintaining compliance with policies.
- Educated patients on health management practices, fostering understanding of treatment plans.
- Collaborated with multidisciplinary teams to coordinate comprehensive care strategies for patients.
- Trained new nursing assistants on procedures and best practices, improving team performance and efficiency.
- Implemented infection control protocols, contributing to a safer healthcare environment for patients and staff.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Elevated hygiene standards in patient rooms, utilizing sterilization techniques and infection control protocols.
- Supported end-of-life care, offering emotional support to patients and families during difficult times.
To-Go Specialist
Red Lobster
09.2021 - 10.2022
- Processed and packaged to-go orders ensuring accuracy and consistency in presentation.
- Collaborated with kitchen staff to streamline order preparation and enhance efficiency.
- Managed inventory levels, monitoring supplies to prevent shortages during peak hours.
- Trained new team members on best practices for order fulfillment and customer service.
- Implemented feedback from customers to improve service delivery and satisfaction rates.
- Developed standard operating procedures for order processing, reducing errors in fulfillment.
- Ensured compliance with health and safety regulations during food handling and preparation.
- Assisted in coordinating promotional events, boosting visibility of to-go offerings within the community.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
Team Lead
Panera Bread
08.2019 - 07.2022
- Led daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members, enhancing performance and teamwork.
- Streamlined workflow processes to optimize resource utilization and reduce wait times.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and mobile payments while ensuring accuracy.
- Maintained cleanliness and organization of service areas for optimal customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly to enhance satisfaction and retention.
- Developed and implemented training materials to enhance team performance and efficiency.
- Monitored daily operations to ensure compliance with food safety regulations and quality standards.
Education
Bachelor of Science - Nursing
West Virginia University
Morgantown, WV12-2025
High School Diploma -
Jefferson High School
Shenandoah Junction, WV05-2021
Skills
- BLS certification
- Vital signs monitoring
- HIPAA regulations
- Patient confidentiality
- Clinical documentation
- Clinical assessment
- Interdisciplinary collaboration
- Customer service
- Reliable team player
- Direct patient care
- Patient-focused care
- Compassionate
- Electronic health records
- Sterilization techniques
Timeline
Clinical Associate
WVU Medicine Children's
03.2024 - Current
Clinical Associate
Ruby Memorial Hospital
11.2022 - 01.2024
To-Go Specialist
Red Lobster
09.2021 - 10.2022
Team Lead
Panera Bread
08.2019 - 07.2022
Bachelor of Science - Nursing
West Virginia University
High School Diploma -
Jefferson High School