Emily Brough
TEMPE,AZ
Summary
Hardworking Team Member who offers abilities in supply management and storage organization. Diligent about completing daily assignments and looking for ways to improve operations. Great at tracking inventory and managing shipments.
Overview
17
17
years of professional experience
Work History
Sales/Shipping and Receiving Clerk
Marshalls
TEMPE, AZ
09.2021 - Current
- Sales floor associate, fitting room associate
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Performed regular cycle counts to maintain accurate inventory records.
- Maintained a clean work area by sweeping, dusting, mopping.
- Managed hazardous material documentation requirements when preparing orders for shipment.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
Sales Associate
Bob's Discount Furniture
TEMPE, AZ
02.2021 - 08.2021
- Assist customers with home decor in the outlet department
- Show the guests the possibilities of putting items together to save money as well as have a great look that they can be proud of.
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
Sales Floor Associate
Pier 1 Imports
Thousand Oaks, CA
05.2016 - 03.2020
- My job includes customer service, sales goals, organizing and keeping the sales floor maintained
- Helping customers make final decisions on their purchases, and always make sure they leave with a smile.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Operated cash register to process customer purchases accurately and efficiently.
- Provided knowledgeable product information to customers regarding features, benefits, and usage instructions.
- Implemented effective visual merchandising strategies to maximize sales potential of products on display.
- Consistently met or exceeded daily sales goals established by management team.
- Designed and set up advertising signs and displays of merchandise on shelves or counters to attract customers.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Sales Floor Associate
Godiva Chocolatier
Thousand Oaks, CA
04.2014 - 05.2016
- My job included preparing the decadent chocolate treats, cleaning, customer service, organizing the back stock room
- Operated cash register to process customer purchases accurately and efficiently.
- Performed inventory counts on a regular basis to ensure accurate stock levels.
- Upheld all safety regulations as outlined by the company's health and safety policy.
- Implemented effective visual merchandising strategies to maximize sales potential of products on display.
- Consistently met or exceeded daily sales goals established by management team.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, as well as security practices.
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
Sales Associate
Barkworks
Thousand Oaks, CA
03.2007 - 05.2009
- Documented and tracked treatment activities.
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Maintained accurate medical records of all patients.
- Recorded patient food and water intake and output levels on a daily basis.
- Dispensed medications orally or topically as directed by veterinarian.
- Ensured that cages were kept clean at all times.
- Educated clients on proper animal health care routines.
Education
High school diploma -
Thousand Oaks High School
01.2006
Skills
- Retail Sales (10 years)
- Sales (10 years)
- Cash Handling
- Cashiering
- Customer Service (10 years)
- Upselling
- POS
- Team Work
- Flexibility
- Reliability
- Merchandising
- Problem-solving
- Host/hostess experience
- Warehousing Operations
Affiliations
- Love to do home projects and gardening in my free time. Passionate about art and music and spending time with my family and my malti poo Cookie.
References
References available upon request.
Timeline
Sales/Shipping and Receiving Clerk
Marshalls
09.2021 - Current
Sales Associate
Bob's Discount Furniture
02.2021 - 08.2021
Sales Floor Associate
Pier 1 Imports
05.2016 - 03.2020
Sales Floor Associate
Godiva Chocolatier
04.2014 - 05.2016
Sales Associate
Barkworks
03.2007 - 05.2009
High school diploma -
Thousand Oaks High School
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