Emily Broussard
Edmond,OK
Summary
Hello, my name is Emily, I graduated from Edmond Memorial High School in 2019. I genuinely enjoy cultivating good relationships with customers and coworkers in the workplace. I love meeting others needs and allowing guests to have the best experience possible. I have worked in food, retail, & customer service for 7 years which really got me out of my comfort zone and taught me how to deal with all types of people from all over the world. It has taught me how to communicate the best possible, and become a more outgoing person. I am definitely a people-person and I love making sure every customer feels tended to and helped to the best ability. It is a passion of mine to initiate change and progression in workplaces and form solid connections with guests and coworkers. I have had a strong interest in dentistry and orthodontics since I was a child and have been very inspired by my experiences with dentists and orthodontists. I feel like I would be a perfect candidate for this job because of my passion and willingness to learn.
Overview
6
6
years of professional experience
Work History
Babysitter
Child Care
Edmond, OK
- Tracy Hamann, A Few Other Families, Provided children with nurturing, safe environments to promote emotional, social and intellectual growth
- Monitored playtime to prevent overuse of technology, television or other detrimental influences
- Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities
- Played games, worked on puzzles and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands and share by leading by example.
Spa Consultant
Glo Tanning
Edmond, OK
07.2025 - Current
- Assisted in maintaining clean and organized spa environment to ensure safety standards.
- Educated clients on product offerings, including skincare and tanning solutions.
- Collaborated with team members to improve service delivery and process flow.
- Resolved client concerns promptly, promoting retention through effective communication skills.
- Enhanced spa customer satisfaction by implementing new treatment offerings and personalized service options.
- Implemented rigorous cleanliness and hygiene protocols, maintaining a consistently pristine facility environment.
Cashier/prep
Cava
Oklahoma City, OK
01.2025 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Beauty Advisor
Ulta Beauty Inc.
Oklahoma City, Oklahoma
12.2022 - 12.2024
- Recommended merchandise based on expert product knowledge and client preferences.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Handled returns and exchanges according to company policies.
- Answered customer inquiries regarding product features, pricing, and availability.
- Cleaned shelves, counters and tables to maintain organized store.
- Recommended complementary products based on guest interests or items selected for purchase.
- Ticketed, arranged and displayed merchandise to promote sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended, selected and located merchandise based on customer desires.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Provided customers with product advice and recommendations based on their individual needs.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Managed inventory levels by monitoring stock levels regularly.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Answered store and merchandise questions and led customers to wanted items.
Food Service Cashier
Chicken Foot
Oklahoma City, OK
04.2022 - 09.2022
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Bonded with customers and coworkers.
- Handled and served food quickly and efficiently.
- Made sure customer needs were fulfilled.
Cashier
CVS Pharmacy
Edmond, OK
11.2021 - 04.2022
- Customer service, retail experience, checking out customers, forming bonds with co-workers and customers, stocking, cleaning, organizing, working during holiday season, selling product.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Server
Smittys Garage Burgers and Beer
Edmond, OK
07.2021 - 10.2021
- Customer service, communication skills, efficient service to customers, handling food, cleaning, taking orders
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cashier
Fuzzy's Taco Shop
Edmond, OK
06.2020 - 07.2021
- Taking food & bar orders, efficient communication skills, cleaning, customer service
Front Desk Associate
Legacy Dry Cleaners & Laundry
11.2019 - 04.2020
- Laid off due to Covid-19) Responsible for front desk duties such as answering phone calls, taking customer orders, handling clothes for distribution, and managing multiple customers at once.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintained cleanliness and organization of front desk area.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
Education
High School Diploma - undefined
Edmond Memorial High School
Edmond, OK01.2019
Skills
- Food handling
- Alcohol serving
- Toddler care
- Housekeeping
- Sanitation
- Problem solving
- Guest Services
- Babysitting
- Childcare
- Additional Information
- Housekeeping abilities
- Sanitation & cleaning
- Personable nature
- Follows directions
- Customer service
- Effective communication
- Skills Development
- Creating Good Habits
- Maintaining relationships with coworkers and guests
- Meeting a set sales goal and upselling product
- Stocking a truck weekly
- Inventory adjustments
- Application techniques
- Cosmetology
- Beauty routine advice
- Merchandise restocking
- Personalized recommendations
- Payment processing
- Brand awareness
- Loyalty program management
- Color matching techniques
- Organization and multitasking
- Beauty trends
- Customer needs assessment
- Makeup techniques
- Attention to detail
- Beauty product knowledge
- Counter management
- Upselling and cross selling
- Empathy and patience
Timeline
Spa Consultant
Glo Tanning
07.2025 - Current
Cashier/prep
Cava
01.2025 - 06.2025
Beauty Advisor
Ulta Beauty Inc.
12.2022 - 12.2024
Food Service Cashier
Chicken Foot
04.2022 - 09.2022
Cashier
CVS Pharmacy
11.2021 - 04.2022
Server
Smittys Garage Burgers and Beer
07.2021 - 10.2021
Cashier
Fuzzy's Taco Shop
06.2020 - 07.2021
Front Desk Associate
Legacy Dry Cleaners & Laundry
11.2019 - 04.2020
Babysitter
Child Care
High School Diploma - undefined
Edmond Memorial High School