Watching my kids play sports
Emily Brown
Administrative Assistant
Union Grove,AL
Summary
Proven Administrative Assistant, adept in office administration and fostering professional relationships. Skilled in Microsoft Outlook and effective communication, consistently promoted positive work environments and optimized executive schedules. Demonstrates a results-driven approach with a focus on achievements in recordkeeping and interpersonal collaboration. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Brindlee Mountain Baptist Church
2022.08 - Current
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Pharmacy Technician
Morgan Drugs
2005.08 - 2018.04
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Server/Restaurant Manager
Shoney's Restaurant
1999.01 - 2001.05
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associate of Science - General Studies
Wallace State Community College
Hanceville, AL 2001.05 -
Biblical Counseling
Whitesburg Heritage Bible College
Huntsville, AL05.2010
High School Diploma -
Franklin County High School
Winchester, TN 2001.05 -
Skills
Office Administration
Data Entry
Computer Skills
Filing
Appointment Scheduling
Calendar Management
Recordkeeping
Microsoft Outlook
Microsoft PowerPoint
Attendance record management
Additional Information
I am currently serving with my husband who is our on staff Children's Minister at New Canaan Baptist Church.
We teach Sunday School, Wednesday nights, and serve in the nursery.
I was a stay at home mom for several years.
Interests
Helping with children's ministry
Sports
Music
Cooking
Volunteering
Writing
Timeline
Administrative Assistant
Brindlee Mountain Baptist Church
2022.08 - Current
Pharmacy Technician
Morgan Drugs
2005.08 - 2018.04
Associate of Science - General Studies
Wallace State Community College
2001.05 -
High School Diploma -
Franklin County High School
2001.05 -
Server/Restaurant Manager
Shoney's Restaurant
1999.01 - 2001.05
Biblical Counseling
Whitesburg Heritage Bible College
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