Emily Buchanan

Met customers needs through polite, friendly and attentive service.

• Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
• Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
• Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
• Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
• Addressed and resolved complaints quickly to maintain customer satisfaction.
• Collaborated with team members to maintain a positive work environment and boost employee morale.
• Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
• Helped customers complete purchases, locate items, and join reward programs.
• Trained new cashiers in company policies to ensure effectiveness and full understanding of the task for future efficiency.
• Helped customers transport large or heavy items to their vehicles.
• Worked with team members and managers to accommodate all the customers' needs quickly and efficiently.
• Handled pallet jacks to help restock shelves and inventory.
• Handled propane certification and equipment to help customers.