Emily Burke

Crew Member

Dunkin' Donuts

08.2021 - 10.2021

Improved customer satisfaction by providing friendly and efficient service at the register.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Kept food preparation area, equipment, and utensils clean and sanitary.
Cleaned and maintained all areas of restaurant to promote clean image.
Trained new team members on procedures, customer service, and sales techniques.