Emily Burns
Mansfield,PA
Summary
With four years of experience supporting individuals with intellectual and developmental disabilities, I am well-versed in implementing individualized care plans and ensuring quality outcomes for those I support. My recent Bachelor's degree in Psychology has deepened my understanding of developmental and behavioral disorders, supportive interventions, and the importance of individualized care. Having recently transitioned into a management role with Martha Lloyd Community Services, I’ve been refining my skills in leadership and organizational development. As I seek a QIDP position, I am eager to apply my expertise to enhance care quality, ensure effective program implementation, and promote a collaborative, inclusive environment. I am passionate about making a meaningful impact and am excited to continue growing in this field.
Overview
7
7
years of professional experience
Work History
House Manager
Martha Lloyd Community Services
Mansfield, PA
05.2024 - Current
- Oversee daily operations to ensure a supportive, home-like environment and exceptional care for residents.
- Coordinate and manage staff assignments, training, and scheduling.
- Review and verify documentation to ensure accuracy and compliance with standards.
- Oversee and maintain the condition of the house, including addressing repairs and upkeep.
- Manage inventory of groceries and supplies to ensure the home is well-stocked and functional.
Direct Support Professional
Martha Lloyd Community Services
06.2022 - 05.2024
- Provide direct care to adults with intellectual and developmental disabilities.
- Assist with and encourage independence in activities of daily living (ADLs) including feeding, bathing, dressing, grooming, and toileting.
- Prepare meals based on specific dietary needs, maintain housekeeping, and administer prescribed or as-needed medications each shift.
- Provide emotional support and companionship for individuals.
- Provide guidance and support to ensure safety of individuals served.
- Monitor and document health status and behavioral concerns.
Direct Support Professional
Martha Lloyd Community Services
04.2018 - 08.2019
- Provided direct care to adults with intellectual and developmental disabilities.
- Assisted and encouraged independence in activities of daily living (ADLs) including feeding, bathing, dressing, grooming, and toileting.
- Prepared meals based on specific dietary needs, maintained housekeeping, and administered prescribed or as-needed medications each shift.
- Provided emotional support and companionship for individuals.
- Provided guidance and support to ensure safety of individuals served.
- Monitored and documented health status and behavioral concerns.
Etsy Shop Owner
Etsy
Mansfield, Pennsylvania
12.2022 - 05.2024
- Manage all aspects of the Etsy shop, including product creation, inventory management, sales, and customer service, to ensure smooth operation and optimal performance.
- Inspect all items for quality before packaging and shipping to customers.
- Handle customer service requests including returns and exchanges and refunds.
- Manage inventory and tracked financial data using Excel for accurate record-keeping and tax compliance purposes.
Sandwich Artist
SUBWAY®Restaurants
10.2017 - 08.2019
- Greeted customers and prepared orders based on their requests.
- Prepared various food items such as produce and bread.
- Ensured food safety and maintained cleanliness to health and safety standards.
- Operated cash registers to process payments from customers.
- Assisted in the training of new staff members.
Education
B.A in Psychology -
Empire State University
Saratoga Springs, NY05-2024
Skills
- Person-centered
- Planning and organizing
- Time Management
- Problem-Solving
- Communication
- Attention to detail
- Documentation and recordkeeping
- Technical skills
- Adaptability
- Flexible schedule
Timeline
House Manager
Martha Lloyd Community Services
05.2024 - Current
Etsy Shop Owner
Etsy
12.2022 - 05.2024
Direct Support Professional
Martha Lloyd Community Services
06.2022 - 05.2024
Direct Support Professional
Martha Lloyd Community Services
04.2018 - 08.2019
Sandwich Artist
SUBWAY®Restaurants
10.2017 - 08.2019
B.A in Psychology -
Empire State University
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