Emily Byers
Virginia Beach,VA
Summary
Detailed employee known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Clear Title & Escrow
Panama City Beach, FL
07.2023 - Current
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Prepared and prioritized calendars and correspondence.
- Directed customer communication to appropriate department personnel.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Drove customer feedback to deliver information to management for corrective action.
Office Manager
Rainbow Pediatrics
Panama City, FL
08.2018 - 06.2023
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Provided training to new hires on office policies and procedures.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Skills
- Customer Service
- Data Entry
- Team Supervision
- Employee Supervision
Timeline
Administrative Assistant
Clear Title & Escrow
07.2023 - Current
Office Manager
Rainbow Pediatrics
08.2018 - 06.2023
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