Emily Cabral

BARTENDER:

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Kept bar presentable and well-stocked to meet customer needs.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Built relationships with customers

BIRTHDAY PARTY HOST

• Enhanced guest experiences by organizing and executing engaging birthday party activities.
• Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
• Protected young guests by monitoring activities and maintaining strong perimeter for activities.
• Boosted customer satisfaction through attentive hosting and efficient communication with guests, parents, and staff members.
• Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
• Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
• Decorated and set tables in accordance with party themes and age groups.

OFFICE:

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.

• Food & Nutrition Services (Dietary) where I delivered food and nutritional products to our patients and customers in a manner demonstrating exemplary customer service skills
• Maintain an organized, clean and sanitary work area at all times (FOAM In & Out)
• Provided exceptional customer service at all times
• Adhere to daily job assignment duties, cleaning assignments, and scheduled hours as posted on the schedule

• Greeted customers entering store and responded promptly to customer needs. Made sure they had a valid wavier on file.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Give correct change and having a positive attitude/impression