Emily Calderon Marin
Aurora,IL
Summary
Service leader with expertise in process improvement and conflict resolution. Executed programs that enhanced customer satisfaction ratings and promoted a collaborative team environment. Proven track record of driving operational success through effective leadership and strategic initiatives.
Overview
4
4
years of professional experience
Work History
Assembler
General Mills
Geneva, Illinois
02.2026 - Current
- Assembled products adhering to safety and quality standards.
- Aligned and adjusted components for optimal fit during assembly.
- Inspected finished products for defects, ensuring compliance with customer requirements and quality standards.
- Streamlined assembly processes by collaborating with team members to enhance workflow.
- Maintained clean workspace, supporting safety and efficiency by regularly removing operational debris.
Sales Associate Specialist
GMS Communication
Aurora, Illinois
06.2022 - Current
- Engaged customers by delivering product information and tailored recommendations.
- Processed sales transactions efficiently using POS systems.
- Resolved customer inquiries and issues promptly, fostering positive relationships and customer satisfaction.
- Developed relationships with existing customers through consistent follow-up communications.
- Assisted in training new staff on effective sales techniques and store policies.
- Participated in promotional events to boost product visibility and customer engagement.
- Supported inventory management through tracking stock levels and replenishing items.
- Monitored competitor activities to identify market trends and opportunities.
Service Leader
Chipotle Restaurant
Aurora, Illinois
01.2024 - 01.2026
- Executed programs that improved customer satisfaction ratings.
- Resolved team conflicts using effective communication techniques to foster a collaborative work environment.
- Onboarded service employees, guiding them in handling customer complaints.
- Developed training materials and provided on-the-job instruction for new employees.
- Interviewed and hired skilled employees to enhance department expertise.
- Coordinated with vendors to ensure timely delivery of goods and services, supporting operational efficiency.
- Managed inventory levels, restocked supplies, and tracked sales to maintain optimal stock during shifts.
- Conducted regular inspections to ensure compliance with health and safety regulations.
Education
High School Diploma -
East Aurora High School
500 Tomcat Ln Aurora Il06-2024
Some College (No Degree) - Human Resources Management
Waubonsee Community College
Sugar Grove, IL04-2026
Skills
- Assembly techniques
- Assembly techniques
- Inventory management
- Workplace safety
- Process improvement
- Team collaboration
- Customer service
- Conflict resolution
- Assembly techniques
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Assembler
General Mills
02.2026 - Current
Service Leader
Chipotle Restaurant
01.2024 - 01.2026
Sales Associate Specialist
GMS Communication
06.2022 - Current
High School Diploma -
East Aurora High School
Some College (No Degree) - Human Resources Management
Waubonsee Community College