Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Emily campbell

Owasso

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Bounce Owasso
03.2024 - 07.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Managed phone calls and customer communication
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Server

Big Biscuit
10.2023 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Shift Leader

Airtopia Adventure Park
10.2022 - 02.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Created and managed schedules of both employees and customers

Education

Associate of Science -

Tulsa Community College
Tulsa, OK
12.2025

High School Diploma -

Owasso Highschool
Owasso, OK
12.2024

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Employee Scheduling
  • Customer Service

Timeline

Assistant Manager

Bounce Owasso
03.2024 - 07.2024

Server

Big Biscuit
10.2023 - 04.2024

Shift Leader

Airtopia Adventure Park
10.2022 - 02.2023

Associate of Science -

Tulsa Community College

High School Diploma -

Owasso Highschool

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Emily campbell