Emily Campos
Las Cruces,NM
Summary
With a proven track record, I excel in critical thinking and supportive interactions, enhancing patient satisfaction and operational efficiency. Expert in administrative support and customer relationship management, I've significantly improved client wellness and streamlined processes, demonstrating a robust ability to manage time and resolve complex problems effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Lessons Of Life
05.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Senior Activities Coordinator
Haciendas At Grace Village
05.2022 - 05.2023
- Organized special events such as holiday celebrations or intergenerational activities that fostered social connections and created lasting memories for participants.
- Enhanced participant engagement by designing and implementing diverse activity programs tailored to individual needs and interests.
- Managed budgets effectively, ensuring adequate funding for high-quality activities without overspending.
Property Supervisor
Sunrise Mesa
03.2021 - 05.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Communicated with landlord regarding building and tenant issues.
- Followed up on delinquent tenants and coordinated collection procedures.
Discharge Planner
Wellbrook Senior Living
05.2018 - 03.2021
- Improved patient satisfaction by carefully evaluating their needs and developing personalized discharge plans.
- Advocated for patients'' best interests, working closely with healthcare providers to develop appropriate treatment plans and interventions.
- Coordinated timely discharges by effectively communicating with physicians, nurses, social workers, and other relevant stakeholders.
- Established strong relationships with community agencies, enabling effective coordination of post-discharge support services.
Administrative Assistant
Wellbrook Senior Living
05.2018 - 03.2021
- Reviewed patient records for accuracy and completeness.
- Provided accurate insurance verification for clients, ensuring proper coverage was in place prior to service delivery.
- Facilitated smooth transitions between different stages of care by effectively coordinating necessary steps during the intake process.
- Managed high call volumes while maintaining a professional demeanor, ensuring a positive experience for all callers.
Central Supply Coordinator
Wellbrook Senior Living
05.2018 - 03.2021
- Ensured compliance with regulatory standards related to medical supply storage and handling practices.
- Conducted regular inventory audits to identify discrepancies or issues, leading to prompt resolution and prevention of similar future problems.
- Assisted various departments in selecting appropriate products based on their specific requirements, optimizing resource utilization across the facility.
Certified Nursing Assistant
Casas De Oro
02.2017 - 03.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Certified Nursing Assistant -
Casa De Oro
Las Cruces, NM02.2017
High School Diploma -
Lordsburg High School
Lordsburg, NM05.2007
Skills
- Critical Thinking
- Time Management
- Clear Communication
- Problem Resolution
- Attentive to People
- Supportive Personality
- Documentation and Recordkeeping
- Filing and data archiving
- Customer Relationship Management (CRM)
- Administrative Support
Certification
Nursing Assitant
Timeline
Personal Care Assistant
Lessons Of Life
05.2023 - Current
Senior Activities Coordinator
Haciendas At Grace Village
05.2022 - 05.2023
Property Supervisor
Sunrise Mesa
03.2021 - 05.2022
Discharge Planner
Wellbrook Senior Living
05.2018 - 03.2021
Administrative Assistant
Wellbrook Senior Living
05.2018 - 03.2021
Central Supply Coordinator
Wellbrook Senior Living
05.2018 - 03.2021
Certified Nursing Assistant
Casas De Oro
02.2017 - 03.2018
Certified Nursing Assistant -
Casa De Oro
High School Diploma -
Lordsburg High School
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