
Dynamic and dependable Shift Lead at Parlor Doughnuts with proven leadership and people skills. Successfully coached team members to enhance customer service quality, resulting in improved guest satisfaction. Good with conflict resolution and maintaining operational standards, ensuring efficient shift management and a positive work environment.
responsible for overseeing daily operations during a shift, including managing staff, ensuring high-quality customer service, and maintaining operational standards. Key duties include coaching and training team members, assigning tasks, handling customer issues, and managing cash and inventory to ensure the shift runs smoothly and efficiently.
Guest service and food preparation, which includes greeting customers, taking orders, and handling transactions at the front counter or drive-thru. The role also requires food preparation duties like cooking, assembling, and packaging orders, as well as maintaining a clean and safe environment by following sanitation guidelines, and other responsibilities like opening/closing the restaurant.
delivers food to guests in their vehicles, takes orders, and handles payments. Responsible for preparing drinks, packaging orders, and maintaining a clean work area, which includes tasks like cleaning and sanitizing food areas.
People skills
Conflict resolution
Leadership
Team work skills
Attention to detail
Highly dependable