Emily Hagans
St Johns County
Jacksonville,FL
1
Certification
7
years of professional experience
Professional administrative professional with extensive experience in managing building permit processes. Expertise in ensuring compliance with local regulations and maintaining detailed records. Known for team collaboration and flexibility in adapting to changing project requirements.
Experienced with processing building permits and ensuring compliance with regulations. Utilizes efficient administrative skills to manage documentation and support construction projects. Strong understanding of relevant permitting software and procedures.
Work History
Building Service Technician
4 Years 9 Months- Processed building permit applications ensuring compliance with local regulations.
- Reviewed project plans and documents for accuracy and completeness.
- Communicated with applicants to clarify requirements and resolve issues.
- Assisted applicants in resolving any issues or discrepancies found during the review process to help avoid potential delays in obtaining their permits.
- Utilized specialized software systems for data entry, recordkeeping, and document management purposes related to building permits.
- Managed incoming inquiries from both walk-in customers and phone calls efficiently while providing excellent customer service.
- Developed strong relationships with contractors, architects, and engineers to expedite permit processing times.
- Performed routine data entry or document management.
Office Manager
2 Years 2 Months- Oversaw daily operations, ensuring compliance with healthcare regulations and standards.
- Coordinated communication between medical staff and patients, fostering positive relationships.
- Resolved patient inquiries and complaints, enhancing overall patient satisfaction ratings.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Consulted with healthcare professionals on business decisions.
Education
High School Diploma
Skills
Deadline management
Building codes
Permit processing expertise
Document review proficiency
Microsoft office
Site inspections
Teamwork and collaboration
Customer service
Problem-solving
Time management
Multitasking Abilities
Reliability
Data entry
Notary public
Certification
- International Code Council Certificate
Timeline
Building Service Technician
St Johns County
11.2021 - CurrentRead More
Office Manager
Island Doctors
08.2019 - 10.2021Read More
Pedro Menendez
High School Diploma
Read More