- Gardening
- Hiking
- Camping
- Horseback Riding
- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Baking
- Growing herbs, vegetables, or fruits in home gardens
- Music
- Road Trips
- Dancing
- Regularly practice mindfulness and meditation for overall wellness
Emily Capehart
Housekeeping, AirBnB manager, Massage Therapist
Escalante,UT
Summary
Versatile and results-oriented professional with a proven track record at Entrada Escalante Lodge, enhancing operational efficiency and guest satisfaction. Expert in quality assurance, with exceptional attention to detail and creative problem-solving skills. Increased cleanliness standards by 20%, fostering positive customer relationships and elevating guest experiences through meticulous service and resourcefulness.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Head of Housekeeping
Entrada Escalante Lodge
05.2021 - Current
- Coordinated household cleaning service operations and managed client relations.
- Worked with front desk to respond promptly to all guest requests.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Managed laundry sorting, washing, drying, and ironing.
- Completed schedules, shift reports, and other business documentation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Licensed Massage Therapist
Self-Employed
06.2007 - Current
- Maintained client treatment records and designed long-term care programs for return customers.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Prepared oils and lotions for massages.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Assessed clients to determine appropriate massage techniques to apply.
- Maintained accurate and up-to-date client records.
- Administered Swedish, deep tissue and sports massage techniques.
- Performed sanitization tasks to keep massage environment clean and safe.
- Collaborated with other healthcare professionals to develop treatment plans.
Baker
Mimi's Bakery
06.2022 - 10.2024
- Complied with health and safety codes to protect staff and customers.
- Maintained accurate inventory of baking supplies and ingredients.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Produced consistently high-quality baked goods for customers.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
Smoothie Maker, Juice Bartender, Grill Cook
Juice Lab
05.2018 - 02.2020
- Prepared and served juices and blended drinks.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Explained product details to share ingredients, allergens or preparation methods.
- Replenished ingredients, moving from cold or frozen storage to preparation area.
- Took customer orders and accurately processed in system.
- Operated POS system for quick order entry and cash drawer accuracy.
- Cut, diced and chopped fresh ingredients and toppings for smoothies and salads.
- Created quality beverages for customers following recipes and presentation standards.
- Contacted supervisor to notify of low product stock or other concerns.
- Maintained, operated, set up and cleaned food preparation equipment.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Documented customer orders and conveyed special requests to kitchen staff.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Grilled meats and seafood to customer specifications.
- Adjusted gas and electric grills to specified temperatures for quality food output.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Restocked stations and supplies during slower periods between rushes.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
- Washed, peeled and seeded fruits and vegetables to prepare for consumption.
- Modified recipes according to dietary requirements.
- Operated and maintained grills, fryers and other cooking equipment.
- Developed deep understanding of menu items and ingredients.
Education
No Degree - General
Texas Woman's University
Denton, TXMassage Therapy -
Universal Body Wellness
McKinney, TX05-2007
High School Diploma -
Houston Learning Academy
Houston05-1995
Skills
- Quality assurance and control
- Cleaning practices
- Guest relations
- Sorting and washing laundry
- Customer relationship management
- Food grilling
- Food plating and presentation
- Resourceful
- Knife skills
- Kitchen operations
- Baking
- Attention to detail
- Creative problem solving
Certification
- LMT - Licensed Massage Therapist
Interests
Timeline
Baker
Mimi's Bakery
06.2022 - 10.2024
Head of Housekeeping
Entrada Escalante Lodge
05.2021 - Current
Smoothie Maker, Juice Bartender, Grill Cook
Juice Lab
05.2018 - 02.2020
Licensed Massage Therapist
Self-Employed
06.2007 - Current
- LMT - Licensed Massage Therapist
No Degree - General
Texas Woman's University
Massage Therapy -
Universal Body Wellness
High School Diploma -
Houston Learning Academy
Similar Profiles
Salvador García EscalanteSalvador García Escalante
Fundador - Director Operativo at Escalante CB - Espacios Y Edificaciones EscalanteFundador - Director Operativo at Escalante CB - Espacios Y Edificaciones Escalante
Audrey HemingwayAudrey Hemingway
Country Club Staff Worker at Entrada Country ClubCountry Club Staff Worker at Entrada Country Club
AMESHEA GRAYSAMESHEA GRAYS
Community Manager at Entrada RealCommunity Manager at Entrada Real