Emily Capodarco
Pleasant Prairie,WI
Summary
Adaptable individual with a versatile background in customer service and technical roles. Known for excellent communication and problem-solving skills, committed to leveraging expertise in cybersecurity fundamentals and data analysis to drive impactful results. Currently a driven student seeking a position in IT field.
Overview
6
6
years of professional experience
Work History
Kitchen Staff Member
Edible Arrangements
Kenosha, Wisconsin
03.2022 - 03.2025
- Prepared fresh fruit arrangements for customer orders.
- Ensured cleanliness and organization of kitchen workstations to support efficient operations.
- Followed safety and health regulations in food preparation.
- Collaborated with team members to achieve production goals and enhance service speed.
- Executed tasks assigned by supervisor to streamline workflow and optimize kitchen efficiency.
Cashier
Pepperidge Farm
Pleasant Prairie, Wisconsin
08.2024 - 01.2025
- Managed cash register operations, balancing cash drawers at shift's end to maintain financial accuracy.
- Assisted customers with product inquiries, ensuring a positive shopping experience through friendly service.
- Handled returns and exchanges according to store policies, contributing to customer satisfaction and loyalty.
Store Associate
Hanesbrands
Pleasant Prairie, Wisconsin
09.2019 - 01.2022
- Demonstrated excellent customer service skills at all times.
- Guided customers in product selection, enhancing their shopping experience.
- Provided cash register operations and handled customer payments.
- Ensured store cleanliness and organized merchandise displays to create an inviting environment.
- Stocked shelves with new inventory and ensured proper placement.
- Monitored inventory levels and promptly reported discrepancies to maintain stock accuracy.
Education
Bachelor of Science - Computer Science
Bellevue College
Bellevue, WA05-2027
Associate of Science - Cyber Security
Gateway Technical College
Kenosha, WI04-2025
Skills
- Customer service excellence
- Network maintenance
- Server maintenance
- Data analysis
- Technical writing
- Incident response
- Cybersecurity fundamentals
- Database management
- Python programming
- AWS deployment
- Software development
Timeline
Cashier
Pepperidge Farm
08.2024 - 01.2025
Kitchen Staff Member
Edible Arrangements
03.2022 - 03.2025
Store Associate
Hanesbrands
09.2019 - 01.2022
Bachelor of Science - Computer Science
Bellevue College
Associate of Science - Cyber Security
Gateway Technical College