Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emily Cardenas

Arlington,TX

Summary

Driven professional with a proven track record at Family Thrift Center, excelling in customer service and POS system operation. Skilled in customer complaint resolution and merchandise restocking, enhancing customer loyalty and operational efficiency. Demonstrated ability to manage transactions with precision and foster positive customer relationships, contributing significantly to business success.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Family Thrift Center
09.2023 - 07.2024
  • Utilized POS system to handle customer cash and credit card transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Cashier

Family Thrift Center
09.2023 - 07.2024
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Lamar High School
Arlington, TX
06.2018

Skills

  • Customer Complaint Resolution
  • Merchandise Restocking
  • Customer Service
  • Product Merchandising
  • Cash Handling
  • POS System Operation

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Customer Service Cashier

Family Thrift Center
09.2023 - 07.2024

Cashier

Family Thrift Center
09.2023 - 07.2024

High School Diploma -

Lamar High School
Emily Cardenas