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Emily Carr
Lexington,SC
Summary
Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, project management, and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.
Overview
15
years of professional experience
Work History
J.C. Wilkie Construction, LLC.
HR Coordinator
12.2024 - Current
Job overview
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
- Reviewed human resources paperwork for accuracy and completeness.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Conducted new employee onboarding and provided ongoing orientation training.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Served as the primary technology liaison between internal teams and a third-party IT contractor, ensuring effective communication and successful project execution.
- Led the implementation of SharePoint-based cloud solutions to improve document management, collaboration, and operational efficiency across the business.
Barnhardt Manufacturing Company
Operations Coordinator
07.2019 - 11.2024
Job overview
- Scheduled production based on customer demand and forecasts.
- Aligned delivery of raw materials and chemicals with production plans.
- Raw and finished goods inventory management.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Initiated cost-saving improvements by optimizing schedules, increasing production efficiency, and reducing waste.
- Streamlined operations by implementing efficient processes and procedures across multiple locations.
- Collaborated closely with Executive level managers to coordinate calendars for company meetings, trainings, and company events.
- Involved in the implementation of the company’s new ERP system and process improvements in the current CRM.
- Assisted in implementation of major changes in company processes across multiple divisions that have reduced paper and increased efficiency.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
Barnhardt Manufacturing Company
Customer Service Representative/Event Coordinator
12.2012 - 07.2019
Job overview
- Communicated with customers via phone and email to process orders, arrange shipping, handle payments, resolve complaints, and address account inquiries.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Created Proformas and arranged international payments and documents for customs clearance.
- Created and maintained weekly reports for production planning, sales forecasting, and tracking documentation.
- Assisted with scheduling production and arranging shipments.
- Led efforts to reduce paper usage by implementing digital tools like SharePoint, SalesForce, and Fast Field.
- Led event coordination for the division, handling logistics for trade shows and conferences, including registrations, meeting room reservations, catering, lead retrieval, and shipping materials.
- Book hotel rooms, flights, and cars for Sales Representatives, Director of Operations, VP of Sales & Marketing, and CEO.
- Participated in website launches and marketing strategies.
- Organized company annual Health Fair.
Sutton Marine
Store Manager/Customer Service Representative
06.2010 - 10.2012
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with pay roll
- Assisted customers on the phone and in the store/showroom
- Called customers with billing information and to collect payment
- Managed company website and social media
- Organized annual Swap Meet event - created flyers, mailed postcard invitations, reserved vendors
- Made arrangements for company to participate in local events
- Filed warranty and insurance claims; completed work orders
- Took inventory and placed orders for parts; utilized online parts systems to locate needed parts
- Arranged rentals through U-Haul's national online reservation system
- Promoted to Store Manager in December 2011
Education
Liberty UniversityLynchburg, VA
Bachelors of Science from Interdisciplinary Studies in Social Sciences, Behavioral Science, and Business Administration
12.2020
Piedmont Technical CollegeGreenwood, SC
Associate in Arts degree
05.2012
Skills
- Scheduling management
- Process implementation
- HR policies and procedures
- ERP Software Management
- Salesforce Proficiency
- SAP Proficiency
- Detail-Oriented Data Input
- Onboarding and orientation
- Effective Calendar Management
- Logistics Coordination
- Inventory Management
- Employee engagement
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
MSHA Part 46 New Miner Training
OSHA 10
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
MICROSOFT SUITE
SALESFORCE
SAP
Interests
TRAVEL
HIKING
NATURE
FAMILY
Timeline
HR Coordinator
J.C. Wilkie Construction, LLC.
12.2024 - Current
Operations Coordinator
Barnhardt Manufacturing Company
07.2019 - 11.2024
Customer Service Representative/Event Coordinator
Barnhardt Manufacturing Company
12.2012 - 07.2019
Store Manager/Customer Service Representative
Sutton Marine
06.2010 - 10.2012
Liberty University
Bachelors of Science from Interdisciplinary Studies in Social Sciences, Behavioral Science, and Business Administration
Piedmont Technical College
Associate in Arts degree
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