Emily Carrillo
Pembroke Pines
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Le Tub
03.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Personal Assistant
KKVPTURED LLC
04.2023 - Current
- Provide support and resources to photographers for career growth through content creation
- Assist in identifying opportunities for development and exposure
- Worked as a team through creative direction
- Scheduling photo sessions and client meetings
- Assistance with photo setup and studio equipment
Guest Service Associate
Aqua Tots Swim School
02.2023 - 04.2023
- Identified and explained our schools swim program, pricing and scheduling to guests. Consistently communicated with our clients by answering calls, e-mails, and Webleads.
- Cleaning the facility every 30 minutes to prevent any slips and injuries from kids and parents. Restocking the changing rooms with hair-ties, Q-tips, and other needed accessories for before or after classes. Assisted in taking trash out, cleaning stools, and vacuuming.
- Handled several tasks while managing accounts and phone calls.
- Used software's such as Word and Excel to create graphs and schedules for swim instructors.
Retail Sales Associate
Marshalls
05.2022 - 03.2023
- Stocked merchandise, labeling prices on items in need, and arranging and organizing items for cleanliness .
- Answered questions about store and return policies and resulted customer concerns.
- Processed items from our customers while maintaining great customer service, eye contact, and store goals such as selling credit and gift cards.
Sales Associate
Bath And Body Works, Limited Brands
10.2021 - 02.2022
- Helped customers locate products they needed for friends and family members and had a strong role in reaching our sales goal and customer service. I handled the questions and concerns of customers and picked out gift sets for the customers who needed help during occasions.
- Provided positive first impressions at the door and information on daily sales while handing our regular or potential new customers a basket for their items.
- Restocking, fronting, and aligning items for the appearance and organization of the store while trying to avoid any open spaces on the shelves.
Education
High School Diploma -
Franklin Academy
Skills
- Communication
- Project Coordinating
- Customer Service
- Strong multitasking
- Relationship Building
- Social Perceptiveness
Timeline
Restaurant Hostess
Le Tub
03.2024 - Current
Personal Assistant
KKVPTURED LLC
04.2023 - Current
Guest Service Associate
Aqua Tots Swim School
02.2023 - 04.2023
Retail Sales Associate
Marshalls
05.2022 - 03.2023
Sales Associate
Bath And Body Works, Limited Brands
10.2021 - 02.2022
High School Diploma -
Franklin Academy
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