Emily Cassell

Executed stock rotation and supported team to ensure efficient service during busy periods while adhering to food safety and sanitation guidelines.

• Prepared diverse menu items in a fast-paced kitchen environment.
• Maintained cleanliness and organization of kitchen workstations and equipment.
• Collaborated with team members to ensure timely food service delivery.

I deliver high-quality customer service while preparing and serving a wide range of food and beverages in a fast-paced environment. I manage cash and card transactions, maintain bar cleanliness, monitor customer alcohol consumption, and ensure compliance with all safety and legal regulations.

• Mixed and served a variety of alcoholic and non-alcoholic beverages.
• Maintained cleanliness and organization of the bar area and equipment.
• Provided excellent customer service to enhance guest experiences.

Supervised employees and coordinated shifts while maintaining inventory levels to ensure smooth store operations.

• Assisted in managing daily operations and ensuring staff efficiency.
• Trained new employees on company policies and customer service standards.
• Coordinated inventory management and ensured stock availability for orders.

Managed legal and simple formalities while ensuring customer satisfaction.

• Assisted customers with inquiries about auto glass services and products.
• Processed service orders using company-specific software efficiently.
• Educated customers on maintenance and care of auto glass installations.

I provide a great experience through an awesome atmosphere with the best customer service provided by me. Get to explain our product and sell it and based on the customers choosing it leaves them satisfied every time. I run a cashier, serve drinks, and talk to our guests. I'm cross trained in the kitchen and experienced behind the bar being the best bartender I can be.

• Served craft beers to customers in a friendly and engaging manner.
• Maintained cleanliness and organization of the bar area and equipment.
• Educated patrons on beer styles and brewing processes for informed choices.

Developed and delivered training for new team members on food safety standards and service quality across four local locations.

• Assisted in managing daily operations and ensuring smooth workflow.
• Coordinated staff schedules to optimize service efficiency and coverage.
• Trained new team members on customer service standards and protocols.

Supported overall operations by supervising employees, coordination shifts, and maintaining inventory levels. Trained new team members, enforced food safety standards, and ensured consistent service quality. Managed cash handling, addressed customer issues, and contributed to meeting sales performance goals. Also handled inventory counts and with food truck orders.

• Supervised daily operations to ensure efficient service delivery.
• Trained and mentored team members on customer service standards.
• Managed inventory levels and ordered supplies as needed.

Assisted in overseeing daily retail operations including staff supervision, scheduling, and inventory management. Delivered excellent customer service, drove sales performance, and ensured visual merchandising standards were maintained. Handled cash management, resolved customer concerns, and supported store goals. Also helped with big-scanned inventory counts and markdowns.

• Assisted in managing daily store operations and team activities.
• Trained staff on customer service standards and product knowledge.
• Coordinated visual merchandising to enhance store presentation and appeal.