Emily Cassidy
Aurora,CO
Summary
Experienced Paraprofessional eager to help students excel. Thrilled to assist teachers with diverse needs to facilitate best possible educational environment. Attentive Paraprofessional Educator skilled in monitoring student activities to facilitate positive and supportive learning environment.
Overview
9
9
years of professional experience
Work History
Paraprofessional Educator
Cherry Creek School District
10.2019 - 05.2023
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons, and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Front Desk Agent
Sheraton Hotel
03.2016 - 10.2019
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image.
Team Leader
Firehouse Subs
01.2014 - 03.2016
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
High School Diploma -
East High School
Waterloo, IA05.2008
Skills
- Group and Individual Instruction
- Positive Learning Environment
- Positive Reinforcement Strategies
- Safety Understanding
- Special Education
- Behavior Management
- Always have enjoyed working and being around children of any age
- CPI training
Timeline
Paraprofessional Educator
Cherry Creek School District
10.2019 - 05.2023
Front Desk Agent
Sheraton Hotel
03.2016 - 10.2019
Team Leader
Firehouse Subs
01.2014 - 03.2016
High School Diploma -
East High School
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