Emily Cato

• Packed equipment and accessories to meet World Wide Technology shipping standards.
• Maintained safety procedures and cleanliness standards throughout shifts.

• Coordinate with team member on work order and assembly flow

• Captured and logged product inventory systematically.

• Handled incoming and outgoing calls, and managed email correspondence daily.
• -scheduled appointments and gathered customer information to facilitate service delivery
• -managed schedules for multiple sales specialists to optimize appointment setting
• -resolved customer concerns and inquiries
• Performed various administrative tasks to support team operations.

• Responsible for.
• -Processed auto insurance transactions to ensure timely coverage for clients
• -Handled payments and notified clients on missed payments to maintain account accuracy
• -Taking payment, handling cash/ notifying clients on missed payment
• -Remote transaction via phone/email communications
• -Advising client on any questions or inquiries

• Responsible for.
• Welcomed customers to create a friendly atmosphere.
• -Performed diverse spa services, enhancing client satisfaction
• -Greeted customers to create welcoming atmosphere
• Engaged with customers to enhance service awareness and grow clientele.

• Dual position attending to both departments at the international 5 star hotel.
• Responsible for:
• -Attending to ginger bar, sales & taking payment
• - Clean Gym & Change Rooms
• - Poolside service
• - Post treatment tea service
• -Cleaning treatment rooms
• -Dishes & Linens

• Third key duties to support the store management in achieving sales goals and ensuring a high level of customer service. Duties include:
• -Assist customers with requests in store and on the phone
• -Demonstrate knowledge of products and services to customers
• -Maintain inventory levels and restock shelves as needed
• -Advise customers about current promotions and advertisements
• -Cash register responsibilities including taking payments, issuing receipts and refunds
• -Data entry and meeting sales goals