Summary
Overview
Work History
Education
Skills
ADDITIONAL EXPERIENCE
Timeline
Generic

EMILY CECE VUE

Fort Worth

Summary

Detail-oriented and reliable professional with 5+ years of experience in compliance, reconciliation, and chargeback investigations. Proven ability to ensure operational integrity, resolve complex issues, and support team success in fast-paced environments. Skilled in Excel, communication, and problem-solving. Seeking to contribute to a dynamic organization where precision and teamwork are valued.

Overview

7
7
years of professional experience

Work History

Admin Assistant

America’s Best EyeCare and EyeWear
11.2024 - Current
  • - Manage front desk operations including scheduling, phone calls, and patient check-ins.
  • - Handle insurance paperwork, data entry, and daily reconciliation tasks.
  • - Strengthen communication and multitasking skills in a high-traffic environment.
  • - Assist with inventory, order processing, and customer service to support smooth clinic operations.

Intern

Spanish Peaks
06.2024 - 07.2024
  • - Checked and maintained inventory levels to support smooth daily operations.
  • - Gained hands-on experience with QuickBooks for inventory tracking and data entry.

Reconciliation Specialist

Prime Trust
01.2021 - 08.2023
  • - Ensured company financial balances aligned with account ledgers, contributing to accurate reporting and audits.
  • - Identified and resolved discrepancies, supporting month-end and year-end closing processes.
  • - Collaborated with cross-functional teams to maintain data integrity.

Temporary Compliance Associate

Prime Trust
10.2020 - 01.2021
  • - Monitored compliance with legal regulations and ethical standards through a compliance management platform.
  • - Supported internal audits by preparing documentation and reports.

Chargeback Specialist

First American
08.2018 - 05.2020
  • - Investigated and resolved 50+ chargeback cases per month, validating disputes and recovering funds where appropriate.
  • - Documented findings and collaborated with clients to reduce fraud risk.
  • - Enhanced customer satisfaction by delivering timely case resolutions.

Education

High School Diploma -

VR Eaton High School
Haslet, TX
06.2018

Skills

  • - Strong communication and collaboration
  • - Works well under pressure; fast learner
  • - Well-organized and detail-oriented
  • - Proficient in Microsoft Excel (pivot tables, VLOOKUP, formulas)
  • - Skilled in Google Suite, Canva, and basic data management
  • - Knowledge of compliance procedures and fraud investigation
  • Data entry
  • Office administration

ADDITIONAL EXPERIENCE

  • - Youth Coach at non-profit cultural dance team. 10+ years involved in cultural dance; mentor for youth performers.
  • - Former member of Hmong Student Association (HSA).

Timeline

Admin Assistant

America’s Best EyeCare and EyeWear
11.2024 - Current

Intern

Spanish Peaks
06.2024 - 07.2024

Reconciliation Specialist

Prime Trust
01.2021 - 08.2023

Temporary Compliance Associate

Prime Trust
10.2020 - 01.2021

Chargeback Specialist

First American
08.2018 - 05.2020

High School Diploma -

VR Eaton High School