To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Teacher's Assistant
College of the Canyons
08.2023 - Current
Maintained safe environment for children at all times by adhering to established standards of care.
Assisted in preparing meals and snacks for preschoolers according to nutritional guidelines.
Supported special needs students throughout day by helping them stay focused on tasks assigned or assisting with communication difficulties they may have had.
Built and strengthened positive relationships with students, parents and teaching staff.
Helped prepare preschool-aged children for future education by working with groups and individuals in classroom environments.
Implemented behavior modeling and positive reinforcement into daily routines.
Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Supervisor
Tierra Mia Coffee
09.2020 - 02.2024
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
Evaluated 23 employees' strengths and assigned tasks based upon experience and training
Monitored employee performance and provided coaching and constructive guidance to address areas of concern
Mentored newly hired employees on all store equipment and developed training manual for all baristas to use for reference purposes.
Barista
Tierra Mia Coffee
08.2019 - 07.2020
Created over 70 drinks in average shifts with consistently positive customer satisfaction scores
Elevated customer loyalty by using strong communication and problem solving abilities to resolve customer problems
Maintained supply levels in counter and customer areas to meet typical demands
Recommended products based on solid understanding of individual customer needs and preferences
Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
Recreational Service Leader
Los Angeles County Parks And Recreation
08.2017 - 07.2020
Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes
Educate and observe children while interacting with animals
Handled escalated customer complaints professionally, resolving situations in manner that satisfied both parties whenever possible.
Monitored up to 80 animals day while feeding and providing medication and vitamins
Cleaned and disinfected wombs
Kept accountability of all animals and documented any incidents or deaths that may occur
Preparing animals for shows or public visitation and health inspection
Sales Associate
Express
05.2018 - 05.2019
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Maintained records related to sales, returns and inventory availability
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
College of The Canyons
Valencia, CA
Associate of Science - Early Childhood Education
College of The Canyons
Valencia, CA
12.2023
Associate of Arts - Liberal Arts And Social Sciences
College of The Canyons
Valencia, CA
12.2023
High School Diploma -
Alhmabra High School
Alhambra, CA
05.2017
Skills
Toddler-Preschool Age-Group Experience
Lesson Planning and Preparation
Hands-On Learning
Spanish Language Proficiency
Encouraging Participation and Inclusivity
Conflict Resolution
Classroom Management
Customer Service
Computer Skills; Microsoft, Excel, Outlook
Strong Problem Solver
Class coordination
Timeline
Teacher's Assistant
College of the Canyons
08.2023 - Current
Supervisor
Tierra Mia Coffee
09.2020 - 02.2024
Barista
Tierra Mia Coffee
08.2019 - 07.2020
Sales Associate
Express
05.2018 - 05.2019
Recreational Service Leader
Los Angeles County Parks And Recreation
08.2017 - 07.2020
College of The Canyons
Associate of Science - Early Childhood Education
College of The Canyons
Associate of Arts - Liberal Arts And Social Sciences
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group