Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

EMILY CHAVEZ

Manassas,VA

Summary

Experienced with maintaining and organizing legal records with precision and accuracy. Utilizes effective data management techniques to ensure document integrity and accessibility. Strong understanding of confidentiality requirements and legal documentation processes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Legal Records Clerk

Fairfax County Government
03.2025 - Current
  • Managed and organized legal documents to ensure compliance with regulatory requirements.
  • Processed incoming and outgoing correspondence, maintaining confidentiality of sensitive information.
  • Coordinated document retrieval requests for attorneys and legal personnel efficiently.
  • Maintained accurate records in electronic filing systems, enhancing retrieval speed by streamlining processes.
  • Handled incoming mail efficiently by promptly distributing correspondence to appropriate recipients and updating file records accordingly.
  • Ensured compliance with court regulations by accurately submitting required forms within specified deadlines.

Escrow Assistant

DHI Title
11.2021 - 06.2024
  • Assists in loan processing for residences in Virginia, Maryland, New Jersey and Pennsylvania.
  • Ensures all relevant parties have necessary documentation to complete the home buying process.
  • Verifies and authenticates identities, funding portfolios, and documentation for both buyers and sellers.
  • Answers buyer, real estate agent, and outside lender questions.
  • Manages over 100 new files each month.
  • Streamlines operations for Welcome Packages and Real Estate Agent Commissions and Brokerage fees.
  • Suggests improvements to existing processes and solutions to improve the efficiency of the team.
  • Prepares a variety of administrative reports.

Escrow Processor Assistant

Ticor Title
01.2021 - 09.2021
  • Developed and processed initial documents.
  • Prepared all necessary title credentials for clients.
  • Created necessary files for processors and clients.
  • Reviewed final disbursements to ensure debts are paid in full prior closure.
  • Led and trained new opening processors in the Ticor Title way and ensured procedures were followed consistently and correctly.
  • Trained over 8 new employees at once.
  • Assisted with recruitment, hiring, training, supervision, and scheduling.

Loan Processor Assistant

Cross Country Mortgage
11.2020 - 01.2021
  • Provided administrative assistance to the Loan Processor.
  • Updated Loan Processor on all issues and solutions.
  • Prepared and reviewed all account related files prior to final submission.
  • Handled new loans on a daily basis.
  • Contacted buyers, home insurance companies, etc. as needed to resolve various issues.
  • Managed phone calls for loan officers.
  • Reviewed the accuracy of information provided.
  • Respond to requests from management and vendors regarding various issues.

Banker

US Bank
09.2018 - 11.2020
  • Assisted customers with financial planning and bank service recommendations including account security, auto loans, and money marketing accounts.
  • Ensured accounts were accurately balanced, verified, and contained supporting documentation.
  • Opened various accounts for customers on a regular basis.
  • Participated in the 'Women of US Bank group' that promoted women empowerment, workplace equity, and representation.
  • Maintained, recorded, and reconciled daily cash receipts and verified that accounting records were correct and categorized.
  • Recorded and organized incoming cash transactions and ensured alignment with financial records.
  • Helped with billing, investigating and resolving payment issues.
  • Assisted in generating various reports.
  • Recommended new techniques to customers regarding handling online banking issues.

Education

Associate of Arts - American Sign Language

Pierce College
Lakewood, WA
06.2016

Skills

  • Account setup
  • Accuracy and Precision
  • Title procedures
  • Document Review
  • Application processing
  • Schedule Coordination
  • Deadline-oriented
  • Document Preparation
  • File Management
  • Client Relationship Building
  • Document analysis
  • Processing expertise
  • Title Insurance Understanding
  • Escrow Knowledge
  • Loan Document Familiarity
  • Real Estate Transactions
  • Funds Disbursement
  • Proficient in various computer programs (Word, Excel, PowerPoint, etc)
  • Ability to communicate effectively both verbally and in writing
  • Experience implementing effective action plans to support organizational leadership
  • Problem-solving abilities
  • Customer service

Certification

  • VLTA Title License (in progress)
  • NMLS License

LANGUAGES

American Sign Language
Limited Working

Timeline

Legal Records Clerk

Fairfax County Government
03.2025 - Current

Escrow Assistant

DHI Title
11.2021 - 06.2024

Escrow Processor Assistant

Ticor Title
01.2021 - 09.2021

Loan Processor Assistant

Cross Country Mortgage
11.2020 - 01.2021

Banker

US Bank
09.2018 - 11.2020

Associate of Arts - American Sign Language

Pierce College

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