Emily Cherkinian
Pingree Grove,IL
Summary
Dedicated professional possessing outstanding teaching capabilities and many years of experience in higher education. Successful in encouraging and monitoring progress of individual students to promote student success. Consistently creates intriguing lessons to challenge students. Compassionate Claims Customer Care Representative known for high productivity and efficient task completion. Possess specialized skills in policy interpretation, claim processing accuracy, and customer dispute resolution. Excel in empathy, communication, and problem-solving to enhance customer satisfaction and support team objectives.
Overview
12
12
years of professional experience
Work History
Programme Coordinator
The Grove
Glenview, IL
06.2023 - 02.2024
- Ensure implementation of policies and practices
- Maintain budget and track expenditures/transactions
- Manage communications through media relations, social media etc
- Help build positive relations within the team and external parties
- Schedule and organize meetings/events and maintain agenda
- Ensure technology is used correctly for all operations (video conferencing, presentations etc.)
- Prepare paperwork and order material
- Keep updated records and create reports or proposals
- Support growth and program development.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Nature Center Instructor/ Animal Specialist
Bartlett Nature Center
12.2019 - 06.2023
- Lead or assist with Scout programs, nature-themed birthday parties, guided hikes, day camps, preschool programs, and curriculum-based programs for school-aged children
- Plan, research and present interpretive programming for a variety of audiences
- Assist with the development of new programs and teach independently
- Assist in researching, updating, designing and installing interpretive exhibits on local plant and animal life as assigned
- Develop hands-on nature crafts
- Assist with live animal care for a small collection of reptiles, amphibians and arthropods
- Follow procedures and guidelines for prep time and class schedule requirements
- Supervise Nature Center during public hours
- Learn and adhere to Park District policies and procedures at all times
- Attend district-wide part time staff orientations and trainings
Nature Center Staff
Crystal Lake Nature Center
10.2021 - 08.2022
- The ability to maintain the order and cleanliness of the nature center and its exhibits as needed
- Clean, feed and water animals as needed and directed
- Provide guidance, information and help to the general public as needed
- Answer phones and respond to public queries on an as needed or requested basis
- Conduct presentations and lectures for schools and community groups as requested
- Work with and/or provide incentive to volunteers for programs, conservation projects, school programs, maintenance and other related activities on an as requested or needed basis
- Performs job safely and in compliance with District policies, procedures, work and safety rules, and the employee policy manual and report unsafe conditions
- Attend staff meetings, as required.
Riding Instructor
Acorn Valley riding
06.2012 - 10.2021
- Cultivate a positive and encouraging atmosphere
- Developed strong rider foundations through focused instruction on proper technique and horse care.
- Promoted a positive learning environment, fostering relationships between riders and their horses.
- Assisted riders in setting attainable goals, tracking progress, and celebrating achievements.
- Collaborated with barn staff to ensure optimal care for horses used in riding lessons.
- Organized group trail rides and events, creating memorable experiences for clients while reinforcing learned skills.
- Evaluated rider performance regularly, offering constructive feedback for continuous improvement.
- Optimized instruction based on student feedback and assessments of courses.
- Implemented research-based curriculum and instructional strategies for self-enrichment topics.
- Helped students meet course goals by establishing clear objectives for lessons, units and projects.
Animal keeper
Santa's Village Azoosment Park
08.2019 - 12.2019
- Provides daily care to animals and their enclosures
- Including, but not limited to cleaning, feeding, watering, securing, grooming (i.e., domestic animals) and maintaining exhibits
- Cleans and maintains animal exhibits including use of chemical agents and special tools which are used to ensure the health and safety of the animals as well as the proper presentation to the public
- Monitors health of animals on a daily basis by observing eating habits, general activity, behavior and appearance, interaction with others, etc
- Reports abnormal behavior and problems to area supervisor without delay.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Education
Graphic design / Biology -
Elgin Community College
01.2024
Harry D Jacobs Highschool
05.2014
Skills
- Recordkeeping
- Lesson planning
- Interactive teaching and learning
- Team Leadership
- Curriculum Design
- Safety Procedures
- Lesson Planning
- Event Coordination
- Animal Care and Exhibit Maintenance
- Program Coordination
- Communication Skills
- Event Organizing
- Record Keeping
- First Aid Training
- Performance Monitoring
- Customer service and care
- Nutritious feeding
- Animal handling
- Physical fitness
- Basic maintenance
- Test sample collection
Timeline
Programme Coordinator
The Grove
06.2023 - 02.2024
Nature Center Staff
Crystal Lake Nature Center
10.2021 - 08.2022
Nature Center Instructor/ Animal Specialist
Bartlett Nature Center
12.2019 - 06.2023
Animal keeper
Santa's Village Azoosment Park
08.2019 - 12.2019
Riding Instructor
Acorn Valley riding
06.2012 - 10.2021
Graphic design / Biology -
Elgin Community College
Harry D Jacobs Highschool
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