Summary
Overview
Work History
Skills
Timeline
Generic

Emily Chism

Shreveport,LA

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Smoothie King
Shreveport, LA
03.2021 - Current
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Maintained up-to-date knowledge of company products and services.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Communicated regularly with customers to gain insights into their needs.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Managed customer service inquiries and complaints in a timely manner.
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Analyzed business performance data and forecasted business results for upper management.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Assigned work and monitored performance of project personnel.
  • Delegated work to staff, setting priorities and goals.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Daycare Worker

Southland Park Learning Center
Shreveport, Louisiana
03.2018 - 03.2021
  • Engaged children in creative play activities such as art projects, music time, story time.
  • Communicated regularly with parents regarding their child's progress or concerns.
  • Ensured proper supervision of all activities including outdoor playtime.
  • Participated in field trips with the daycare group to provide additional learning opportunities for the kids.
  • Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
  • Organized and maintained a safe, clean, and developmentally appropriate environment for children.
  • Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
  • Established good relationships with families through open communication about their child's progress.
  • Responded promptly to any parent inquiries or complaints about the care provided at the facility.
  • Implemented positive discipline techniques when necessary while maintaining a respectful attitude towards students.
  • Collaborated with other childcare staff members on planning events or special projects related to childcare services.
  • Assisted in potty training and diapering children as needed.
  • Provided snacks and meals in accordance with dietary guidelines.
  • Attended professional development workshops or conferences related to early childhood education topics.
  • Monitored children's play activities to ensure safety.
  • Enforced all health and safety standards set forth by state regulations for daycare facilities.
  • Assisted in developing an emergency plan for responding to medical emergencies or other crises at the daycare center.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Observed behavioral issues to alert parents or guardians.
  • Developed and enforced positive strategies to encourage good behavior.
  • Read aloud and played alphabet games to encourage early literacy.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Recorded child behavior, food, and medication information for supervisors.
  • Enforced rules to teach good manners and maintain safe environment.
  • Secured indoor and outdoor premises to protect children.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Assisted children in development of social, communication and problem-solving skills.
  • Organized and planned age-appropriate reading, crafts, and music lessons.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Planned and implemented engaging activities to encourage creativity and expression.
  • Guided children through engaging and productive activities to foster fun learning environment.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Instilled discipline and maintained order with children by using simple and commanding directives.
  • Maintained organized and clean classroom and play areas.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Dressed children and changed diapers.

Skills

  • Product and service knowledge
  • Employee Scheduling
  • Task Delegation
  • Employee Performance Evaluations
  • Recruiting and interviewing
  • Operations Management
  • Sales monitoring
  • Staff Supervision
  • Staff Management
  • Customer rapport
  • Consulting
  • Marketing knowledge
  • Strategic Planning
  • Policy Enforcement
  • Retail Operations Management
  • Recruitment and hiring
  • Google Drive
  • Sales Growth
  • Budgeting and finance
  • Cost Control
  • Employee performance evaluation
  • Succession Planning
  • Team motivation
  • Money Handling
  • Microsoft Office expertise
  • Employee engagement
  • Schedule oversight

Timeline

Assistant Manager

Smoothie King
03.2021 - Current

Daycare Worker

Southland Park Learning Center
03.2018 - 03.2021

Similar Profiles

CREATE PROFILE
Emily Chism