Emily Cingle
Wadsworth,OH
Summary
Proven leader in hospitality, adept in task delegation and memory retention, enhanced Red Brick Tavern's repeat business through exceptional service and safety standards. Skilled in Aloha and Toast POS systems, my strong work ethic and ability to maintain high cleanliness have consistently improved customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender Supervisor
Red Brick Tavern
05.2022 - Current
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Server
Picks at PLX
05.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
El Patron Tequileria
05.2022 - 08.2022
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Tailgators Bar & Grill
07.2019 - 01.2022
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Arts - Integrated Health Sciences
Ohio University
Athens, OH05.2025
Skills
Task Delegation
Alcohol awareness
Aloha POS
Toast POS
Cash Handling
Strong Work Ethic
Memory retention
Certification
TIPS Certificate
Timeline
Server
Picks at PLX
05.2023 - 08.2023
Bartender Supervisor
Red Brick Tavern
05.2022 - Current
Server
El Patron Tequileria
05.2022 - 08.2022
Server
Tailgators Bar & Grill
07.2019 - 01.2022
Bachelor of Arts - Integrated Health Sciences
Ohio University
TIPS Certificate
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