Emily Cisneros
Portland,OR
Summary
I offer a passion for customer service and a friendly demeanor to create an inviting atmosphere, and I am eager to learn and grow within this creative environment. I bring a solid understanding of basic food safety and sanitation practices, along with the ability to follow detailed recipes and operate specialized equipment.
Overview
3
3
years of professional experience
Work History
Barista
Tea and Tea
11.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
- Maintained regular and consistent attendance and punctuality.
Server/Cashier
Newk's Eatery
05.2022 - 08.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering restaurant and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments, and issue receipts.
- Used slow periods to restock supplies, ice, and delivery bags.
- Bussed and reset tables to keep the dining room and work areas clean.
- Restocked and organized supplies.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies, and intolerances.
- Inspected dishes and utensils for cleanliness.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently.
Education
High School Diploma -
Portland Community College
Portland, OR06-2025
Skills
- Customer assistance
- Order taking
- Product knowledge
- Customer Relations
- Identification checks
- Guest inquiries
- Payment collection
- Receipt and refund issuance
Timeline
Barista
Tea and Tea
11.2023 - Current
Server/Cashier
Newk's Eatery
05.2022 - 08.2023
High School Diploma -
Portland Community College
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