Emily Coates
Monroe
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, optimization of department, managing calendars and preparing reports. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Immigration and Diaconate Coordinator
Archdiocese Of Detroit
06.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Interim Store Manager
Biggby Coffee
08.2021 - 08.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for twenty employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Completed regular inventory of the store, checking stock levels and ordering more as needed, all while maintaining the budgets allocated for inventory.
Undergraduate Learning Assistant
Michigan State University
08.2021 - 07.2023
- Honored confidentiality to safeguard students' private information.
- Organized student performance and enrichment activities to facilitate learning.
- Distributed necessary tools for success within laboratory classes.
Assistant Manager
Little Caesars Pizza
03.2020 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Bachelor of Science - Astrophysics
Michigan State University
East Lansing, MI08.2023
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Schedule Coordination
- Presenting Ideas and Plans
- Recordkeeping
- Staff Management
- Python Language
- Problem-Solving Support
- Analytical and Critical Thinking
- Attention to Detail
Timeline
Immigration and Diaconate Coordinator
Archdiocese Of Detroit
06.2023 - Current
Interim Store Manager
Biggby Coffee
08.2021 - 08.2023
Undergraduate Learning Assistant
Michigan State University
08.2021 - 07.2023
Assistant Manager
Little Caesars Pizza
03.2020 - 08.2021
Bachelor of Science - Astrophysics
Michigan State University
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