Summary
Overview
Work History
Education
Skills
Timeline
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Emily Cochran

Topeka

Summary

Dynamic professional with extensive experience in documentation and customer service, notably at Stormont Vail Health. Proven ability to manage records with precision and resolve issues efficiently. Skilled in data entry and cash handling, while fostering positive relationships with clients to enhance their experience. Committed to maintaining compliance and patient safety.

Overview

8
8
years of professional experience

Work History

Scribe

Stormont Vail Health
09.2023 - Current
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
  • Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
  • Translated medical jargon and abbreviations into expanded forms to verify accuracy of patient and health care facility records.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.

Server/Bartender

Chili's Bar and Grill
05.2017 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Cashier

Petsmart
09.2018 - 02.2019
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Bachelor of Science - Business Administration

Emporia State University
Emporia, KS
12-2024

Skills

  • Documentation skills
  • Paperwork processing
  • Order processing
  • Data entry experience
  • Records organization
  • Document management
  • Cash-Handling
  • Customer Service
  • Patient Safety
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Customer Service
  • Reconciling Cash Drawers

Timeline

Scribe

Stormont Vail Health
09.2023 - Current

Cashier

Petsmart
09.2018 - 02.2019

Server/Bartender

Chili's Bar and Grill
05.2017 - Current

Bachelor of Science - Business Administration

Emporia State University

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Emily Cochran