Summary
Overview
Work History
Education
Skills
Accomplishments
Captain Award - 2025
Timeline
Generic

Emily Colton

Kingston,USA

Summary

With over 6 years of experience in Saas sales, leading top performing sales teams, and a proven track record of driving revenue growth while also achieving measurable outcomes.

Overview

7
7
years of professional experience

Work History

Senior SDR Manager (Client Development)

Payscale
07.2024 - Current
  • Started a brand new team from the ground up upselling current clients to other products/solutions they aren’t using today
  • Creating content (emails/talk tracks) and campaign lists in Salesforce for my team to use
  • Work closely with the Account Management team on campaign ideas
  • Tracking success on campaigns & closed won opportunities
  • Ensure my team is hitting their daily KPIs to achieve their monthly targets
  • Finished 2024 at 116% to my goal
  • Exceeded my monthly & quarterly targets since starting this team (insert attainment each quarter from July)
  • Expanded my team from 6 people to 10 in 10 months
  • Help onboard/train new hires when joining the team
  • Work collaboratively with other departments

SDR Manager (Mid-Market & National Segments - New Business)

Payscale
10.2021 - 07.2024
  • Finished Q1 and Q2 in 2024 at 101% before being promoted to Senior SDR Manager managing a totally new team
  • Managed territories with different company sizes
  • Tracked daily, weekly, and monthly KPI’s to ensure my team was hitting their targets
  • Helped with onboarding new hires
  • Successfully helped 4 people in my last year managing a new business team pass their performance plans
  • Held my team accountable to their goals
  • Worked alongside Sales Leaders to ensure good quality meetings were being booked
  • Tracked Closed Won ARR

Senior Business Development Representative

Payfactors/Payscale
08.2020 - 10.2021
  • Maintain current accounts while prospecting new client accounts
  • Follow up on marketing qualified leads to schedule demos for Account Executive
  • Book demos to reach personal and AE monthly goals
  • Stay organized and follow consistent strategies for making dials, sending emails, and reaching out on LinkedIn to connect with prospects
  • Manage a certain territory with 750 plus employees
  • Search on different platforms (ZoomInfo, SalesNav) for new contacts; correct contact info (mobile numbers, direct, emails)
  • Use my time on the phone to nurture the prospect, understand their needs, build relationships with prospects with the goal of ultimately setting up time on their calendar
  • Gain responsibility by working with larger accounts; higher opportunity for company
  • Stay consistent and persistent with my follow ups to heighten chances of obtaining demo commitments
  • Effectively managed both my territory and other territories that reflected low booking numbers for the month

Business Development Representative

Payfactors/Payscale
12.2019 - 08.2020
  • Manage a territory, keep up with current accounts, and find new accounts
  • Follow up on marketing qualified leads to set up demos for my Account Executive
  • Book demos to reach personal and AE monthly goals
  • Hit daily KPI’s
  • Manage a certain territory with a smaller number of employees (up to 750 employees)
  • Build relationships with prospects

Assistant Manager

Enterprise Rent-A-Car
07.2019 - 11.2019
  • Strong leadership, communication, and delegation skills
  • Resolve customer issues
  • Oversee the front end and back end of each transaction
  • Monthly schedule
  • Fleet plan
  • Collect on past invoices from accounts and insurance companies
  • 1 on 1 training with employees (role plays, backend work, etc)
  • 1 on 1 meetings with employees (set goals and expectations)
  • Go over sales numbers each morning so employees know where they stand
  • Prepare employees for their next promotion

Management Assistant

Enterprise Rent-A-Car
03.2019 - 06.2019
  • Continue to maintain a strong business culture with our major accounts
  • Set clear goals and expectations for each employee (sales tracker, account board)
  • Show, observe and train new employees
  • Encourage a positive sales culture with all team members
  • Help and train other management trainees to get on top of the matrix and be prepared for their GRILL (roleplays, shadow)
  • Consistently enforce that customer service is our number one priority
  • Number one on the cost control matrix
  • Became a 7-day operation

Management Trainee

Enterprise Rent-A-Car
06.2018 - 03.2019
  • Learned the operation as a whole (in office, outside office, backend, per units, net profit)
  • Excelled in sales and maintained above the matrix line
  • Provided excellent customer service while keeping on top of the sales matrix
  • Made region history with our customer service score (November)
  • Developed relationships with major body shops and corporate accounts
  • Took over one of our biggest accounts in December (King Collision)
  • Grew that account 33% the first month compared to the month prior
  • Developed efficient and effective fleet plans for the entire operation (print out pick-ups, delivery list for the next day)

Education

Bachelor of Science - Marketing, Management Minor

University of Massachusetts Dartmouth
North Dartmouth, MA
05.2018

Skills

  • Team leadership
  • Time management
  • Attention to detail
  • Decision-making
  • Multitasking
  • Verbal and written communication
  • Organizational skills
  • Complex Problem-solving
  • Staff training and development
  • Task delegation
  • Goal setting
  • Relationship building
  • Strategic planning
  • Cross-functional teamwork
  • Performance management
  • Conflict resolution

Accomplishments

  • Started a new SDR team working with current clients from the ground up
  • Worked cross functionally with other departments to start the Client Development team
  • Have exceeded quota every month from July 2024 until now
  • Finished 2024 with over 110% attainment


Captain Award - 2025

I won the Captain Award at Payscale in Q1 or 2025 for being a supportive, strategic SDR leader who empowers my team and leads with compassion and drive.

Timeline

Senior SDR Manager (Client Development)

Payscale
07.2024 - Current

SDR Manager (Mid-Market & National Segments - New Business)

Payscale
10.2021 - 07.2024

Senior Business Development Representative

Payfactors/Payscale
08.2020 - 10.2021

Business Development Representative

Payfactors/Payscale
12.2019 - 08.2020

Assistant Manager

Enterprise Rent-A-Car
07.2019 - 11.2019

Management Assistant

Enterprise Rent-A-Car
03.2019 - 06.2019

Management Trainee

Enterprise Rent-A-Car
06.2018 - 03.2019

Bachelor of Science - Marketing, Management Minor

University of Massachusetts Dartmouth

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Emily Colton