EMILY CONDER
Bluffton
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
Jinya, Ramen Bar
08.2024 - Current
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables simultaneously, demonstrating strong multitasking abilities.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Assisted in training new staff on menu items and service standards.
- Implemented improvements in table turnover processes, increasing efficiency during peak hours.
- Resolved customer complaints efficiently, enhancing overall dining experience.
- Maintained cleanliness of dining area and adhered to health regulations consistently.
Server Assistant
The Bluffton Room
11.2023 - Current
- Supported servers by efficiently restocking supplies and maintaining cleanliness in dining areas.
- Assisted in managing customer orders, ensuring timely and accurate service delivery.
- Monitored guest needs and addressed concerns promptly to enhance overall dining experience.
- Collaborated with kitchen staff to coordinate food preparation and expedite service during peak hours.
- Trained new team members on operational procedures and best practices for customer service.
- Participated in team meetings to discuss service improvements and share feedback from guests.
- Maintained knowledge of menu items to assist customers with inquiries and recommendations effectively.
Dog Daycare Attendant
My Three Dogs Daycare & Spa
05.2022 - 08.2023
- Supervised group play sessions, ensuring safety and positive interactions among dogs.
- Monitored health and behavior of dogs, reporting any concerns to management promptly.
- Maintained cleanliness of daycare facilities, including regular cleaning of play areas and kennels.
- Built rapport with pet owners, providing updates on their pets' activities and behaviors.
- Supported staff during peak hours, ensuring smooth operations and customer satisfaction.
- Adapted quickly to changing schedules and dog temperaments, demonstrating flexibility in care approaches.
- Engaged in training activities, helping dogs learn basic commands and socialization skills.
Host
Frankie Bones
05.2022 - 03.2023
- Assisted in maintaining cleanliness and organization of host area.
- Communicated wait times effectively to manage guest expectations.
- Collaborated with servers and kitchen staff for seamless service delivery.
- Adapted quickly to changing situations during peak dining hours.
- Provided support in training new hosting staff on procedures and protocols.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Retail Sales Associate
The Oops
05.2019 - 07.2022
- Engaged customers through effective communication and product knowledge to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring a smooth checkout process.
- Collaborated with team members to achieve sales goals and maintain store standards consistently.
- Assisted in inventory management by restocking shelves and organizing displays for optimal presentation.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Trained new associates on sales techniques, product information, and operational procedures effectively.
- Monitored store environment to ensure cleanliness, safety, and adherence to company policies at all times.
Education
High School Diploma -
Bishop England High School
Daniel Island, SCNo Degree - Nursing
Keiser University
Fort Lauderdale, FL01-2026
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- Learn quickly
- Compassionate care
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Jinya, Ramen Bar
08.2024 - Current
Server Assistant
The Bluffton Room
11.2023 - Current
Dog Daycare Attendant
My Three Dogs Daycare & Spa
05.2022 - 08.2023
Host
Frankie Bones
05.2022 - 03.2023
Retail Sales Associate
The Oops
05.2019 - 07.2022
High School Diploma -
Bishop England High School
No Degree - Nursing
Keiser University
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