Emily Cook
Salem,MO
Summary
Organized and Meticulous Administrative Assistant experienced in managing general administrative activities. Skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Expertise in finance-related initiatives, along with oral and written communication, team leadership and relationship-building. Successful in coordinating and executing meetings and special events. Professional demeanor, exceptional customer service skills, and motivated. Bachelor of Arts degree in Hotel/Restaurant management with a Minor in Spanish.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Dent County Jail - Sheriff Bob Wells
Salem, UT
03.2020 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Inventoried and ordered supplies for office.
- Maintained accurate department and customer records.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Education
Bachelor of Arts - Hotel/Restaurant Management
College of The Ozarks
Hollister, MO12-2019
Skills
- Workflow Optimization
- Quality Assurance
- Spreadsheet Management
- Presentation Design
- Appointment Scheduling
- Office Administration
- Mail Handling
- Coordination
- Marketing
- Administrative Operations
- Event Coordination
- Customer Service
- Strong Interpersonal Skills
- Meticulous Attention to Detail
- Spanish Minor
- Grammar
- Computer Skills
- Multi-Task Management
Certification
- CPR Certified
Languages
Spanish
Professional
Accomplishments
- Self-Taught Spanish in High School and tested into College Spanish for my Senior year, to then continue on into earning my Minor in Spanish.
- Successfully marketed/advertised a small business.
- American Legion Award
- Volunteer Work
Timeline
Administrative Assistant
Dent County Jail - Sheriff Bob Wells
03.2020 - Current
Bachelor of Arts - Hotel/Restaurant Management
College of The Ozarks
- CPR Certified
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