Summary
Overview
Work History
Education
Skills
Timeline
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Emily Cooke

Gainesville,FL

Summary

Detail-oriented team member with a proven track record in enhancing operational efficiency through streamlined processes. Recognized for optimizing room cleanings, reducing drive-thru times, and efficiently managing stock transfers. Core competencies include time management, customer satisfaction, and unwavering reliability. Committed to maintaining high standards of integrity while contributing to team success.

Overview

9
9
years of professional experience

Work History

Custodial Worker

UF Health Shands Hospital
Gainesville, FL
02.2023 - Current
  • Swept, mopped and vacuumed floors; dusted furniture; emptied wastebaskets and recycling bins.
  • Scrubbed toilets, sinks, showers, walls and windows; refilled soap dispensers and paper towels.
  • Cleaned spills in hallways, stairwells and other public areas; removed snow from sidewalks.
  • Maintained janitorial closets in a neat and orderly fashion; restocked cleaning supplies as needed.
  • Cleaned kitchen areas including counters, appliances, cupboards and dining area surfaces.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Notified building managers about needed repairs to maintain public safety.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Package Handler

Fed Ex Ground
Ocala, FL
01.2018 - 02.2023
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Monitored package deliveries to ensure timely arrivals at destinations.
  • Labeled parcels accurately according to company guidelines.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Assisted in loading delivery trucks with prepared packages.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Resolved conveyor system issues by clearing jams and blockages.

Team Member

Mcdonalds, PDI FOODS
Wilkes-Barre, PA
11.2015 - 12.2017
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Greeted customers upon entering the store with friendly demeanor.
  • Trained new team members using approved training materials and information.
  • Assisted newly hired team members by explaining company procedures and safety requirements.

Education

High School Diploma -

Vanguard High School
Ocala, FL
05.2017

Skills

  • Inventory Management
  • Client Communication
  • Safe Chemical Disposal
  • Heavy Lifting
  • Problem-Solving
  • Attention to Detail
  • Customer Service-Focused
  • Damage Reporting
  • Employee Training
  • Responsible and Dependable
  • Cleaning and Sanitizing

Timeline

Custodial Worker

UF Health Shands Hospital
02.2023 - Current

Package Handler

Fed Ex Ground
01.2018 - 02.2023

Team Member

Mcdonalds, PDI FOODS
11.2015 - 12.2017

High School Diploma -

Vanguard High School

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Emily Cooke