Emily Cormier
Temecula,CA
Summary
I have worked in many fields and have developed many skills that have rounded me as an individual and as an employee. Experience in Administration, Personal assistance, Healthcare and medical professions including management, as well as Reception and Retail. Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, creative, dedicated and hard-working leader with history of streamlining operations and increasing productivity. Skilled in supporting clients and coworkers with professional and exceptional communication and posses superior organizational skills. I also have advanced knowledge of clerical functions, project support and organization, schedule management, and customer service. A quick learner who is accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management and scheduling.
Overall, I am very much a people person and know how to properly comfort, assist, and guide others to reach both theirs, and my employer's goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Independent Illustrator
Self Employed
Temecula, CA
01.2020 - Current
- Developed logos for businesses based on customer specifications.
- Collaborated with clients to develop custom artwork that met their needs.
- Drafted sketches for prospective projects to present to clients.
- Researched artistic trends and techniques to stay up-to-date with industry standards.
- Participated in critiques of other artist's work within the community.
- Edited digital photographs using Adobe Lightroom software.
- Managed social media accounts for the studio by creating content and responding to inquiries from customers.
- Promoted artwork through online platforms such as X and Instagram.
- Created digital artwork for client projects using Adobe Photoshop, Illustrator and InDesign.
- Produced web graphics such as banners, buttons, and icons.
- Created 3D models and animation sequences using Blender software.
- Researched current trends in the digital art industry.
- Maintained an organized library of digital assets and resources.
- Analyzed customer feedback to improve existing designs.
Home Health Caregiver and Overseer
The Wegner Corporation
Temecula, CA
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Improved patient outlook and daily living through compassionate care.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted with client personal care needs to foster independence and well-being.
- Helped client with medication self-administration.
- Tracked and reported clients' progress based on observations and conversations.
- Documented care provided and submitted notes to supervisor.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Recognized emergency situations and implemented appropriate procedures.
Receptionist and Administrative Assistant
Salon 29
Temecula, CA
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted and directed visitors to appropriate personnel and answered average of 20+ calls and emails daily.
Insurance Provider and Personal Assistant
Better Options Insurance
Temecula, CA
- Responded to customer inquiries and problems to promote great service.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Analyzed customer needs and provided best options, upselling products and services.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Researched insurance plans to find good options for clients' needs.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
- Prepared proposals and conducted closing interviews to sell insurance products.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Developed new business and maintained existing sales to achieve profitable revenue growth.
Receptionist
San Jacinto Healthcare
San Jacinto, CA
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted and directed visitors to appropriate personnel and answered average of 20+ calls and emails daily.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Education
Cosmetology
Paul Mitchell The School
Temecula, CADigital Arts
Mt San Jacinto College
San Jacinto, CASkills
- Proficient in Microsoft Word, Powerpoint, and Excel
- Proficient in Adobe software such as Photoshop, Lightroom, After Affects, and more
- Proficient in digital arts softwear such as Clip Studio Paint and Blender
- Superb Attention to Detail
- Art Composition
- Graphic Arts Design
- 3D Design
- Traditional Fine Art Skills
- Sales
- POS System Operation
- Cash Handling
- Product Recommendations
- Teamwork and Collaboration
- Upselling Techniques
- Relationship Selling
- Proficient in creative and art-related programs, such as Adobe Creative programs (Photoshop, After Effects, etc), Blender, and Clip Studio Paint
- 70-80 words per minute typing
- Excellent customer service skills learned via field work
- Great communication skills and phone courtesy
- Client Documentation
- Compassionate Client Care
- Behavior Redirection
- Care Plan Management
- Medication Administration
- Patient Progress Documentation
- Vital Signs Monitoring
- Documentation and Reporting
- Records Management
- Healthcare Education
- Business Operations Understanding
- Organization and Efficiency
- Recordkeeping and Bookkeeping
- Multi-Line Telephone Skills
- Appointment Scheduling
- Data Entry Documentation
- Memo Preparation
- Timeline Planning and Management
References
- Daniel Wegner [Former Employer] (951) 970-3345
- Bridget Zuniga [Former Manager] (951) 526-7506 [Salon 29] (951) 699-3746
- Victoria Zopfi [Former Employer] (800) 708-7709
Languages
English
Native/ Bilingual
French
Limited
Japanese
Elementary
Affiliations
Experience teaching small children and young adults in fields such as:
- Equestrian riding
- Fine and digital arts
- Social skill building
- Reading comprehension
Certification
- Licensed Makeup Artist - 2021
Timeline
Independent Illustrator
Self Employed
01.2020 - Current
Home Health Caregiver and Overseer
The Wegner Corporation
Receptionist and Administrative Assistant
Salon 29
Insurance Provider and Personal Assistant
Better Options Insurance
Receptionist
San Jacinto Healthcare
Cosmetology
Paul Mitchell The School
Digital Arts
Mt San Jacinto College
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