Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Emily Corns

Poughkeepsie,NY

Summary

Dynamic professional with a proven track record at Samaritan Daytop Village, excelling in project coordination and known for being able to meet clients where there at to help guide them into understanding the process, problem solving, and being their while navigating through feeling their feelings. Adept at enhancing operational workflows and fostering team collaboration, I implemented strategic plans that improved productivity and client satisfaction. Skilled in data management and relationship building, I thrive in fast-paced environments.

Outgoing Executive Event Managing with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Coordinator of Peer Advocate

Samaritan Daytop Village
01.2024 - 08.2025
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
  • Facilitated cross-departmental workshops to identify process improvements, leading to more efficient workflow and reduced bottlenecks.
  • Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
  • Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
  • Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
  • Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
  • Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.
  • Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
  • Implemented digital filing system, drastically reducing retrieval times and improving document organization.
  • Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

Executive Event Manager

Fort Pontchartrain Hotel
05.2022 - 06.2023
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Achieved company growth by implementing strategic marketing plans and business development initiatives.
  • Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Prepared annual data to determine metrics for operational performance.
  • Expanded market presence by identifying new business opportunities and forging strategic partnerships.

Home Care Aide

Horizon Health Network
03.2021 - 03.2022
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Managed medication schedules for patients, ensuring proper administration and adherence to prescribed treatments.
  • Assisted disabled clients to support independence and well-being.
  • Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
  • Enhanced patient comfort by providing attentive and personalized home care services.
  • Monitored progress and documented patient health status changes to keep care team updated.

Bartender Supervisor

American Legion 111
05.2021 - 10.2021
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
  • Increased overall revenue with creative drink promotions and themed events.
  • Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
  • Coordinated private events at the venue by working closely with clients to understand their requirements and deliver outstanding experiences.
  • Developed strong relationships with suppliers, negotiating favorable pricing on beverage orders.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.

Education

Certification - Certified Peer Recovery Advocate

Samaritan Daytop Village
Rhinebeck, NY
07-2025

No Degree - Dental Hygiene

Huntington Junior College
WV
03-2013

GED -

Davis Stuart
Lewisburg, WV
09-2009

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Work Planning and Prioritization
  • Relationship building
  • Project coordination
  • Discretion and confidentiality
  • Schedule coordination
  • Document management
  • Scheduling and calendar management
  • Presenting ideas and plans
  • Recordkeeping
  • Process improvement
  • Project Support
  • Staff management
  • Strategic planning
  • Meeting coordination
  • Event planning
  • Schedule management
  • Event coordination
  • Regulatory compliance
  • Operations management
  • Point of contact
  • Staff supervision
  • Report writing
  • Document control
  • Professional networking
  • Budget planning
  • Team oversight
  • Patient scheduling
  • Budget management
  • Contract management
  • Financial management
  • Resource allocation
  • Writing requirements
  • Insurance verification
  • Business administration
  • Patient registration
  • Negotiation
  • Medical billing
  • Problem-solving
  • Time management
  • Attention to detail
  • Clear communication
  • Team collaboration
  • Adaptability and flexibility
  • Verbal and written communication
  • Task prioritization
  • Deadline management
  • Conflict resolution
  • Client coordination
  • Microsoft office
  • Team leadership
  • Documentation and recordkeeping
  • Phone and email etiquette
  • Coaching and mentoring
  • Handling complaints
  • Staff training
  • Customer service management
  • Employee supervision
  • Office management
  • Documentation and control
  • Support services
  • Motivational leadership
  • Policy and procedure modification
  • Goal setting

Accomplishments

    Peer Recovery Coach training completed

    Peer Recovery Coach Experience

Certification

Peer Recovery Coach/CPRA-P

Languages

English
Full Professional

Timeline

Coordinator of Peer Advocate

Samaritan Daytop Village
01.2024 - 08.2025

Executive Event Manager

Fort Pontchartrain Hotel
05.2022 - 06.2023

Bartender Supervisor

American Legion 111
05.2021 - 10.2021

Home Care Aide

Horizon Health Network
03.2021 - 03.2022

Certification - Certified Peer Recovery Advocate

Samaritan Daytop Village

No Degree - Dental Hygiene

Huntington Junior College

GED -

Davis Stuart

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Emily Corns