Versatile real estate sales professional with extensive experience in Buffalo residential and commerical real estate. Demonstrated history of customer service excellence, business acumen and strategic planning. Applies collaborative approach to leadership, encouraging productive, supportive relationships and driving substantial company sale results. Top 6% in local market, savvy to Buffalo real estate conditions and client care and success.
Overview
13
13
years of professional experience
Work History
Associate Real Estate Broker
Howard Hanna, Hanna Commerical Real Estate
Buffalo, NY
08.2015 - Current
Generated extensive client base through marketing, networking and personal and professional referrals.
Excelled in client development, gaining business through networking, established relationships, face-to-face meetings, and pitch presentations.
Conducted market analysis and specific property projections in Buffalo and surrounding areas, familiarizing clients with various regions and exemplifying specific benefits each region offers.
Guided prospective, past and current clients through western New York’s weekly real estate market conditions.
Lead the negotiation process through residential and commerical real estate sale and lease transactions.
Established and maintained necessary correspondence with agents, clients, mortgage officers, inspectors, appraisers and attorneys involved in transactions.
Completed and presented regular market analyses of real property and kept clients current in all aspects of the present Buffalo housing and commerical market, as pertaining to their personal sale.
Advised values and market trends specific to each neighborhood and region.
Developed efficient marketing plans for listings and closings surpassing $2MM in year one of full-time real estate sales.
Successfully negotiated and closed 160 transactions to date.
Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
Conducted research contributing to tenant and market analysis to identify projections for increased returns on investment property.
Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
Advised clients on mortgage housing and commerical investment conditions to identify successful properties and promote customer satisfaction.
Established and developed real estate agency, driving sale and business growth.
Increased project productivity by collaborating with builders, investors and developers.
Territory Sales Operation Associate
NIAGARA FRONTIER ORTHOPEDIC SUPPLY
Buffalo, NY
01.2014 - 01.2015
Maintained and executed prioritized task list in high volume sales environment.
Communicated with internal personnel and provided status updates for shipping and receiving deadlines.
Collaborated with peers and other business personnel for leverage of best practices.
Streamlined office operations with recorded activities, managing customer communications, scheduling payments and tracking records and documents.
Monitored progress of a multitude of projects to resolve any projected concerns.
Followed all shipping and receiving procedures for goods and materials as directed by NFOS.
Submitted quote requests to suppliers to determine best rates for organization.
Created plan to streamline onboarding and operational support for medical hospital and surgery center clients.
Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Collected, arranged and submit daily instruction into company database.
Educated clients on organizational mission and goals to foster successful and continued relationships.
Enhanced production of orthopedic supply delivery with active engagment with customer base to exceed company goals.
Residential and Human Resource Assistant
CHILDRENS HARBOR
Fort Lauderdale, FL
01.2009 - 08.2013
Administered trainings on youth and infant interaction and for children with disabilities.
Managed effective training schedules for full staff of employees (staff of 25).
Oversaw screening, hiring, and background checks of new employees for not-for-profit residential program.
Lead training with applied Florida employment and child care laws.
Assisted children, adolescents and teen mothers on-site in their homes.
Ensured positive interaction and conflict resolution within the realm of appropriate and constructive practices.
Converted employee status from temporary to permanent.
Compiled employee records from individual departments to maintain central files.
Tracked various statistics and kept detailed records to support human resources department.
Set up orientations and initial training for new employees.
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Improved productivity initiatives while coordinating itineraries and scheduling appointments.
Education
Master of Arts - Psychology
Medaille University
Buffalo, NY
08.2022
Bachelor of Arts - Psychology
Florida International University
Miami, FL
08.2010
Skills
Networking and relationship development
Promotion and Marketing
Marketing Development
Social Media and Digital Marketing
Real Property Market Strategy
Property Asset Valuation
Investment and Leasing Management
Real Estate Lending Processes
Client Needs Assessments
Investment property
Commercial Property, lease and sales
Timeline
Associate Real Estate Broker
Howard Hanna, Hanna Commerical Real Estate
08.2015 - Current
Territory Sales Operation Associate
NIAGARA FRONTIER ORTHOPEDIC SUPPLY
01.2014 - 01.2015
Residential and Human Resource Assistant
CHILDRENS HARBOR
01.2009 - 08.2013
Master of Arts - Psychology
Medaille University
Bachelor of Arts - Psychology
Florida International University
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