Emily Correa
Chicago,IL
Summary
Dynamic, Multi-disciplinary, Creative-Thinking Senior Instructional Designer, E-Learning Developer, Trainer & Corporate Coach pursuing a remote long term role utilizing a proven 11-year history of both private, public sector & Fortune 500 clients; applying Adult Learning Theory, the ADDIE model and the L & D industry's best practices. Passionate about maximizing organizational training programs with sharp, effective curriculum design & development to it's visual and cross-functional peak every time. Seeking a permanent L & D Leadership Role, also available B2B or as an Independent Contractor.
Overview
18
18
years of professional experience
Work History
Instructional Designer
PIP Partners
Chicago, IL
04.2023 - 06.2023
- SME-heavy Consulting Project in Software Engineering L & D; worked closely with the HR Director to meet with Software Engineer stakeholders and gain complete understanding of project objectives and internal needs and dysfunctions.
- Led over 30 SME meetings to organize and transcribe meetings minutes for internal assessment of 6 internal roles, created content inventory of outdated training department materials, and designed their formal 40-page learner's Facilitator Guide Template, Job Aids and a 20-slide interactive PPT template.
Instructional Designer
G.P. Strategies / U.S. Navy
CHICAGO, Illinois
11.2021 - 04.2023
- Developed over 30 + full cycle Submarine Shipbuilding classified and unclassified courses towards Pilot delivery, classroom or on-the-job training of up to 15 learners per rollout, regularly juggling up to 5 courses at one time at various stages of development, approval and review per month.
- At project start, completed kick-off calls to meet with departmental U.S. Navy Subject Matter Experts to review project scope, time and outline across content in resource documents, cross-referencing all material into one out of 5 different deliverable template styles and tools, including Facilitator Guide with either Participant Guides, PowerPoints, E-Learning Storyboards or Job Aids, towards various stages of review, edits, revisions then approval for course launch within 60 days.
- Met regularly with a large team of internal and external vendors including QA team and editors, Media, E-Learning Developers, Technical Writers, Lead IDs and Project Managers to vet, verify and then approve work and course development workflows, deadlines and alignment to the course learning objectives.
Senior Instructional Designer
Walmart
Chicago, IL
05.2022 - 09.2022
- Utilized L & D's industry best practices for a new B2C Walmart home delivery program for corporate, consumers and retail; designing an interactive, 3 module 50-slide PPT presentation reviewed then approved by key departmental stakeholders in sales, marketing, management and customer service.
- Revised their outdated Facilitator and Participant Guides which served as the template for the content development of future tools, including train-the-trainer's, PowerPoints and job aids.
Senior Instructional Designer
Mark Anthony Wine & Spirits
Chicago, IL
03.2022 - 05.2022
- Supported White Claw's new L&D dept by launching a 42 slide PPT template brand kit for conversion of 15 + Facilitator PPT Sales presentations to rave reviews plus designed sample logos in Adobe Creative Suite and internal email templates.
- Created a 19 page fillable Participant Guide for their Lead Sales Trainer.
- Consulted with 10 Sales Trainers on making final edits to their presentations including adding interactions + videos.
L & D Consultant & Instructional Designer
We Energies
Chicago, IL
11.2021 - 03.2022
- Completed 17 ID projects consisting of converting 918 Powerpoint slides on an updated, professional template for better learner engagement.
- Interviewed 9 key leaders and instructors within the company to suggest potential projects and needs to We Energies, transcribing 100 pages of recorded audio into 9 sheet excel of issues, ideas and key points.
- Expertly cross-referenced a 2022 Leak Emergency manual against an outdated 2016 84-slide, updating missing, inaccurate or new information into one consistent 94 slide PPT.
- Spent 8 weeks in meetings leading a think tank consisting of a 5-person leadership team to build a 2022 On-Call Manager Training course, updated 4 PPTS and converting final summarized content slides into one 90 slide PPT.
L & D Consultant & Instructional Designer
Wells Fargo
Chicago, IL
02.2021 - 09.2021
- Provided to Wells Fargo L & D 360 degree consultation about the relaunch of a company-wide new "Compromised Data" Risk Management Program by shadowing over 60 Zoom meetings, a 6-week onboarding course & 6 week advanced Risk Assessment Course, advising on best L & D best practices.
- Successfully designed a 50-page course workbook to supplement this course & other tools e.g. Student Attendance Compliance Tracker, a SME Needs Assessment/Training Request Form and a 21-question Interactive Jeopardy for improved program engagement.
Instructional Designer
Professional Convention Management Association
Chicago, IL
09.2020 - 12.2020
- Was recruited as lead ID to quickly relaunch a 2021 “Digital Events Strategist” certification in an agile environment by connecting with SMEs on the updated Covid-era event business practices for the #1 global organization for events professionals.
- Designed 127 pages of content into 5 workbooks, videos & modules from 99 pages of SME transcriptions.
- Created a 100-question final exam, 50 quiz questions, and uploaded all videos to Talent LMS.
Instructional Designer
Blue Cross Blue Shield of Illinois
Chicago, IL
06.2019 - 08.2020
- Blue University Learning Analyst; vital part of the Sales University Learning & Development team utilized to develop & design a new company-wide onboarding program; including a new website, Learner & Manager Guides, assessments, Vyond videos, and job aids.
- Completed contract with 9 Captivate E-learnings accomplished, including a 40 minute 65-slide Insurance 101 E-learning with full voice over and over 20 interactions to be used company-wide for onboarding.
- Designed a modern 5 slide interactive “Sales Resource Library” PDF linking 28 internal Blue Cross educational resources across audio, video, web-based and document sources.
- Completed an 85-item content inventory evaluation of older training site with new product & deliverable ideas for future development.
Instructional Designer
Carnival Cruise Lines
Miami, FL
07.2019 - 10.2019
- Collaborated with Carnival L & D Director & Shipboard Trainer to conceptualize a 90-minute workshop on the topics of "Trust" and "Credibility" from 10 + sources to be utilized ship-wide for employee base.
- Designed a 55-page Facilitator's Guide, 15-page Participant’s Guide, a Leader Guide, handouts and 20-slide PowerPoint for use during the course.
Field Technician
Rush Memorial Hospital
Chicago, IL
03.2019 - 05.2019
- Successfully completed project as lead IT Support for nurse communication phone software for internal time-sensitive patient communications during night shift hours 3pm-11pm.
- Updated over 200 phones across the entire hospital floor plan communicating effectively with nurse leadership & staff; immediately reported issues to IT management and fixed system malfunctions.
Program Creator & Coach Trainer
Sixstar Coaching
, Remote / Tel Aviv
07.2018 - 03.2019
- Recruited by private client to test market with a new online Life Coaching Certification course that successfully enrolled 135 + students to a 5 star rating & rave reviews.
- Developed full design of an accelerated 12 week, 35-hour course & training solution that includes the conceptualization, copywriting, and instructional design of a 111 page workbook, equally being a personal development tool for potential coaches that delves into 6 areas of life & business, reviews 23 secret coaching techniques and explores 19 philosophies towards success in one's life & business.
- Led weekly online tele-classes to groups of 10-30 adult learners that included lecture, group discussions, peer-to peer-coaching, facilitation, breakout sessions, demonstrations and private 1-1 coaching.
- Spent 1.5 years consulting owner prior to school development on digital marketing & branding ideas to improve marketing metrics over the long term.
Digital Learning Strategist
Pricewaterhouse Coopers LLP
Chicago, IL
02.2018 - 07.2018
- Designed and advised on several employee wellness-based projects for the L & D department, including storyboarded 5 E-Learning trainings via Branchtrack, revising scripting and selected avatars & backgrounds to fit themes.
- Designed a digital toolkit for increased corporate-wide employee morale & engagement.
- Created a 15-slide deliverable of 30 innovative toolkits options across 8 digital tools for future projects.
- Selected 150 stock photos from istock.com and shutterstock.com for three training modules to psychologically represent key branding styles for the intended audience.
Instructional Designer & Co-Trainer
TracFone Wireless Inc
Doral, FL
01.2017 - 11.2017
- Completed 10 + projects for this billion-dollar telecommunications conglomerate which owns 9 brands, studying each brand as SME and co-trained employees at retail FL stores.
- Rigorously converted 13 sales manuals totaling 378 pages from InDesign to Word Docs for easier future revisions by management.
- Revised 9 modules using design docs and storyboards with Storyline.
- Redesigned a 65-slide PowerPoint with full animations and transitions from 4 outdated PPTs for Director's town hall meeting.
- Created 15 games/quizzes, including a 50-question trivia game for an employee contest and created 21 videos with Camtasia.
Business Development Manager, ID & Consultant
ActionCOACH Florida
Miami, FL
01.2016 - 12.2016
- Organizational re-development of a private 24-year old Business Coaching Franchise Organization, that through one-on-one meetings with the CEO, then became streamlined & efficient territory-wise.
- Full Sales Cycle, through B2B calling filtered 1200 + leads with Salesforce and hired/managed 2 social media interns.
- Designed new website & social media pages, including designing 20 + documents in Excel, PowerPoint & Word for use in marketing.
Consultant
StartHub
Miami, FL
02.2015 - 11.2015
- Consulted a multi-million dollar co-working start-up CEO on increasing brand identity & publicity; designed corporate web site & social media pages, and wrote 7 articles on LinkedIn.
- Contacted 800 + potential partners & completed 60 + B2B calls daily to promote space.
Corporate Training Analyst
National Grid
New York, NY
01.2012 - 12.2014
- Successfully enrolled 135 new hires over 3 years on redesigned onboarding program, while being Co-Trainer of intermediate software course & policies for established employees.
- Increased games, activities, quizzing and length of onboarding course from 7 days to 14 and created a 40-page Facilitator’s Guide & 30 + tools & job aids to support new hire’s development.
- Selected as “Lead Emergency Trainer” during Hurricane Sandy in NYC/NJ, working all shifts to address stress calls & went door-to-door in Rockaway Queens, NY post-storm in FEMA-controlled zone with team to consult residents.
- Increased morale Post Hurricane Sandy, via training 150 employees on a self-designed & led “Positive Psychology” Leadership course towards rave acclaim.
- Trained 165 + call center employees & supervisors on mandatory safety & policy courses over more than 30 workshops.
Personal Development Instructor
Barbizon
Boston Miami, FL
07.2008 - 12.2011
- Lead Instructor; certified by the State of MA to provide personal development services in the arts & entertainment industry to youth.
Trained 1,000 youth (ages 6 years - 18 years) through a 3 month / 48-class curriculum retaining a 90% approval score from students; 4 years of coaching which led to applying for Master’s Degree in L & D. - Provided 4 hours of high-energy stand-up training to groups of 15-30 students, utilized all forms of training from group work, pairs, demonstrations, discussions, storytelling & games.
- Charted skill development over 6 months in written logs for parent’s approval, providing final reports & scores.
Lead Advertising Representative
TLC Marketing
Boston, MA
03.2007 - 06.2009
- B2B 75-100 calls a day to businesses in the Beauty/Spa/Wellness industry about advertising opportunity similar to Groupon, leading sales with 175 contracts in 2 years, individually completed full sales cycle prospecting-closing-negotiation & account management.
Business Development Manager
Herb Chambers Saab
Boston, MA
08.2005 - 03.2007
- Directed six car salesperson’s client meeting schedules, matching inbound appointments to each car saleperson's personality.
- Was #1 Saab Car Dealership in the New England Region during this period, was client-facing 75 + calls a day and provided tours of the dealership.
Education
Master of Science - Organizational Learning & Development
Suffolk University
Boston, MA01.2012
Certificate in Life & Corporate Coaching -
Institute For Professional Excellence in Coaching
New York, NY01.2013
Bachelor of Arts - Psychology & Sociology
University of Massachusetts
Boston, MA01.2008
Graduate Internship - Instructional Design Consultant
Babson College
Boston, MA05.2011
Skills
- 360 degree full-cycle Senior Instructional Designer & L&D professional with 11 years experience as a Corporate Consultant, Training Analyst, E-Learning Developer, Trainer and Internationally Certified Business Coach
- Advanced graphic design skills across the board in Articulate 360 Storyline / Rise, Captivate, Camtasia & Lectora; advanced skills in Adobe Creative Suite's: Photoshop, InDesign, Illustrator and Final Cut Premiere, utilizing the ADDIE model, storyboards, need assessments, SWOT Analysis, Sharepoint and Brand Kits
- Expert design skills in Wordpress, WIX, PowerPoint, Keynote, Word & Excel using PC & Mac
- Exceptional training skills; successfully on-boarded 135 new union hires in first role post-Master’s degree, retaining less than 1% turnover 2 years later
- Since 2018, certified 250 people around the world as a Professional Mindset Coach
Sales leadership foundational experience includes being a Business Development Manager at an award-winning car dealership at age of 24, Lead Advertising Rep at 25, and a BDM for a large 400 million a year Coaching Business Franchise Organization in 2017 - Exceptional facilitation skills due to 10 years in theater as a classically trained theater actress
- Graduate internship at Babson College, #1 MBA for Entrepreneurship globally, first person to revise 14-year old internal coaching program for Fortune 500-mentored student base
- Social Media Expert digital marketer, networker & event producer with a network of 7k on LinkedIn in multiple cities
Websites
Languages
Fluent in English and Conversational Spanish.
Timeline
Instructional Designer
PIP Partners
04.2023 - 06.2023
Senior Instructional Designer
Walmart
05.2022 - 09.2022
Senior Instructional Designer
Mark Anthony Wine & Spirits
03.2022 - 05.2022
Instructional Designer
G.P. Strategies / U.S. Navy
11.2021 - 04.2023
L & D Consultant & Instructional Designer
We Energies
11.2021 - 03.2022
L & D Consultant & Instructional Designer
Wells Fargo
02.2021 - 09.2021
Instructional Designer
Professional Convention Management Association
09.2020 - 12.2020
Instructional Designer
Carnival Cruise Lines
07.2019 - 10.2019
Instructional Designer
Blue Cross Blue Shield of Illinois
06.2019 - 08.2020
Field Technician
Rush Memorial Hospital
03.2019 - 05.2019
Program Creator & Coach Trainer
Sixstar Coaching
07.2018 - 03.2019
Digital Learning Strategist
Pricewaterhouse Coopers LLP
02.2018 - 07.2018
Instructional Designer & Co-Trainer
TracFone Wireless Inc
01.2017 - 11.2017
Business Development Manager, ID & Consultant
ActionCOACH Florida
01.2016 - 12.2016
Consultant
StartHub
02.2015 - 11.2015
Corporate Training Analyst
National Grid
01.2012 - 12.2014
Personal Development Instructor
Barbizon
07.2008 - 12.2011
Lead Advertising Representative
TLC Marketing
03.2007 - 06.2009
Business Development Manager
Herb Chambers Saab
08.2005 - 03.2007
Master of Science - Organizational Learning & Development
Suffolk University
Certificate in Life & Corporate Coaching -
Institute For Professional Excellence in Coaching
Bachelor of Arts - Psychology & Sociology
University of Massachusetts
Graduate Internship - Instructional Design Consultant
Babson College
Similar Profiles
Mauricio MayerMauricio Mayer
Director of Manufacturing at Protective Industrial Products (PIP)Director of Manufacturing at Protective Industrial Products (PIP)
Christopher QuartermainChristopher Quartermain
NSW Warehouse Manager at PIP Global / Paramount Safety ProductsNSW Warehouse Manager at PIP Global / Paramount Safety Products
Steven AndersonSteven Anderson
Licensed Psychiatric Technician at CDCR PIP (Psychiatric Inpatient Program)Licensed Psychiatric Technician at CDCR PIP (Psychiatric Inpatient Program)
Blanca SalgadoBlanca Salgado
Medical Assistant/Preceptor at Advocate Media GroupMedical Assistant/Preceptor at Advocate Media Group
Kimberly GoodKimberly Good
Guest Service Representative at Graduate by Hilton BloomingtonGuest Service Representative at Graduate by Hilton Bloomington