Emily Coy
Dalton, NH,NH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HVAC position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized HVAC with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HVAC Service Tech
Victory Hotels/ Mountain View Grand
08.2023 - Current
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Evaluated systems according to predetermined checklist and noted issues.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Developed user manuals and technical documentation to increase usability.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Spread out articles or materials and examined for holes, tears and other defects.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
Snowmaker/ Maintenance Engineer
Omni Resort Hotel And Spa (bretton Woods)
12.2022 - 08.2023
- Resolved customer complaints in prompt, polite and professional approach.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Adjusted machine settings to maximize performance and equipment longevity.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Executed tasks within time and budget constraints.
- Positively engaged with customers and maintained professional appearance as company representative.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
- Reported issues to property manager so effective resolutions could be put into place.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Repaired and replaced pumps, valves and motors.
Highway Maintenance Worker
State Of Nh Dot
06.2022 - 12.2022
- Safely controlled traffic in high-volume areas during roadwork projects and repairs.
- Operated all heavy equipment properly according to employer safety specifications.
- Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
- Repaired signs and fences quickly to avoid accidents and mishaps.
- Removed debris and snow and kept roadways and parking lots clear.
- Completed attractive roadside landscaping through timely mowing, weed removal and new plantings to beautify local roadways.
- Patched broken pavement for safe travel by dumping, spreading and tamping asphalt.
- Filled potholes and smoothed out rough surfaces.
- Used flags to warn motorists about hazards, obstacles and workers ahead.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Counselor
Colonel Town Recreation
06.2018 - 06.2022
Education
Honors Degree -
White Mountains Regional High School
Whitefield, NH06.2022
Skills
- Equipment Replacement
- Cooling Systems Maintenance
- System Maintenance
- Thermostat Installation
- Blueprints and Specifications
Certification
Certifications:
CPR and abdominal certification
Medical Card
Timeline
HVAC Service Tech
Victory Hotels/ Mountain View Grand
08.2023 - Current
Snowmaker/ Maintenance Engineer
Omni Resort Hotel And Spa (bretton Woods)
12.2022 - 08.2023
Highway Maintenance Worker
State Of Nh Dot
06.2022 - 12.2022
Counselor
Colonel Town Recreation
06.2018 - 06.2022
Honors Degree -
White Mountains Regional High School
Certifications:
CPR and abdominal certification
Medical Card
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