Emily Craig
Mitchell,NE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Maintenance
State Of Nebraska (Lake Minatare)
Minatare, NE
06.2022 - Current
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Used various equipment to maintain grassy areas for visitors to use.
- Assisted the game warden with various needs
Customer Service
Murdoch's Ranch And Home Supply
SCOTTSBLUFF, NE
04.2021 - 05.2022
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction [Number]%.
- Increased efficiency and team productivity by promoting operational best practices.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Cross-trained and backed up other customer service managers.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Customer Service
Jax
SCOTTSBLUFF, NE
07.2020 - 03.2021
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Trained staff on operating procedures and company services.
- Increased efficiency and team productivity by promoting operational best practices.
- Trained new personnel regarding company operations, policies and services.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
High School Diploma -
Morrill High School
Morrill, NE 69357 08.2016 - 05.2021
Skills
Safety awareness
Organized nature
Hobbies
I enjoy being outdoors; hunting and fishing, and photography.
Timeline
Maintenance
State Of Nebraska (Lake Minatare)
06.2022 - Current
Customer Service
Murdoch's Ranch And Home Supply
04.2021 - 05.2022
Customer Service
Jax
07.2020 - 03.2021
High School Diploma -
Morrill High School
08.2016 - 05.2021