Emily Crampton

Avon

Summary

Accomplished Quality Assurance Manager with a proven track record at Pinnacle Premix, enhancing product integrity through rigorous internal audits, 3rd party certifications, and quality systems management. Skilled in fostering team accountability and continuous improvement, demonstrated by leading successful SQF and CCOF audits. Expert in project management and employee training, significantly improving operational efficiency and product quality.

Overview

years of professional experience

Certification

Work History

Quality Assurance Manager

Pinnacle Premix

08.2021 - Current

Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
Lead SQF and CCOF Audits to maintain certifications at sites.
Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
Enhanced product quality by implementing comprehensive QA processes and procedures.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Investigated customer complaints and performed corrective actions to resolve quality issues.
Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
Conducted risk assessments to identify and mitigate potential quality issues.
Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
Inspected products and worker progress throughout production.
Performed root cause analysis to identify and resolve quality issues and defects.
Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
Managed supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.

Digital Marketing Intern

LinkedIn Learning

04.2021 - 08.2021

Created engaging content for Pinterest, Facebook, and Instagram.
Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
Designed and presented social media campaign ideas.
Tracked social media trends and adapted to attract target follower demographic.

Food Safety Culture and Sales Intern

Westway Feed Products

05.2020 - 08.2020

Contributed to a positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.
Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.
Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
Developed Market Share Tool to illustrate current and available market share. This tool was designed to assist the sales team with expanding sales in territories based on animal numbers in each county and demand based on average species consumption.
Developed the Sustainability Toolbox as a resource for the sales and marketing team to emphasize the importance of agriculture and utilizing co-products.

Education

Master of Science - Animal Science

Texas A&M University

College Station, TX

12-2020

Bachelor of Science - Animal And Dairy Science

Mississippi State University

Starkville, MS

08-2016

Skills

Internal audits
Continuous improvement
Quality assurance management
Audit coordination
Document control
Quality systems
Employee training

Quality control
Project management
Presentations
Complaint investigation
Goals setting
Team Management

Accomplishments

Supervised the quality assurance team of four staff members.
Developed annual quality reports to demonstrate efficiency year-to-year.
Led SQF and CCOF audits for Pinnacle Premix facilities annually.
Maintained SQF and CCOF certifications for Pinnacle Premix facilities annually.