Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emily Crawford

Malabar,FL

Summary

Dynamic and results-driven professional with extensive experience in customer service at Masa Taqueria y Cantina. Proven ability in order management and payment processing, complemented by strong team collaboration skills. Recognized for enhancing guest experiences through attentive service and building lasting customer relationships in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Server

Masa Taqueria y Cantina
Satellite Beach, Florida
05.2025 - 08.2025
  • As a server at Masa Taqueria y Cantina, an upscale Mexican restaurant, I provided attentive and friendly table service to ensure guests enjoyed a high-quality dining experience. My responsibilities included presenting menus, making recommendations, taking and delivering orders accurately, and coordinating with the kitchen and bar staff. I also managed payments, maintained a clean and organized dining area, and built strong rapport with guests to create a welcoming atmosphere. In this role I strengthened my multitasking skills, attention to detail, and ability to provide exceptional customer service in a fast-paced, upscale setting.
  • Assisted kitchen staff with food preparation during busy service periods.
  • Delivered food and beverages promptly to enhance guest experience.
  • Collaborated with team members to ensure smooth operations during peak hours.

Sales Associate

The Cashmere Sale
Naples, Florida
10.2024 - 12.2024
  • As a Sales Associate at The Cashmere Sale on 5th Avenue in Naples, FL, I assisted customers in selecting luxury apparel and accessories, providing personalized styling suggestions to enhance their shopping experience. I maintained strong product knowledge to highlight the quality and craftsmanship of the merchandise, processed transactions accurately, and ensured the store remained organized and visually appealing. This role helped me develop excellent communication skills, attention to detail, and the ability to build lasting relationships with clients in a high-end retail environment.
  • Assisted customers with product selection and inquiries.
  • Restocked merchandise to ensure product availability.
  • Collaborated with team members to enhance customer service.

Front of House Team Member

Chick-fil-A
Saint Cloud, FL
02.2022 - 08.2024
  • As a Front of House Team Member at Chick-fil-A, I greeted guests with a friendly attitude, took and entered orders accurately, and helped make sure customers had a positive experience. I also handled payments, delivered food quickly, and kept the dining area clean and welcoming. In this role I learned to work well under pressure, stay organized, and provide excellent customer service while working as part of a team.
  • Greeted and welcomed guests with a friendly and positive attitude.
  • Assisted customers in placing orders and answering menu questions.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Supported training of new team members on operational procedures.

Education

High School Diploma -

Harmony High School
Harmony, FL
05-2024

Bachelor of Science - Nursing

Florida Gulf Coast University
Fort Myers, FL

Skills

  • Order management
  • Payment processing
  • Menu presentation
  • Food delivery
  • Team collaboration
  • Customer relationship management

References

References available upon request.

Timeline

Server

Masa Taqueria y Cantina
05.2025 - 08.2025

Sales Associate

The Cashmere Sale
10.2024 - 12.2024

Front of House Team Member

Chick-fil-A
02.2022 - 08.2024

High School Diploma -

Harmony High School

Bachelor of Science - Nursing

Florida Gulf Coast University

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