Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Emily Cromwell

Mesquite,US

Summary

Multi-tasking manager with a reputation for fostering a positive work environment and high-performing team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Scooters Coffee
12.2023 - Current
  • Prepared high-quality beverages following standardized recipes and presentation guidelines.
  • Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
  • Provided exceptional customer service, addressing inquiries and resolving complaints efficiently.
  • Trained new staff on coffee preparation techniques and operational procedures, enhancing team performance.
  • Conducted regular equipment maintenance checks, ensuring optimal functionality and safety standards were met.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Assistant Manager

Torrid
01.2022 - 11.2023
  • Instructed team members on how to implement successful operational and sales strategies.
  • Supervising, money handling, store opening/closing, and banking procedures during my shift
  • Created and managed employee schedules, balancing individual requests and needs with the needs of the company
  • In charge of ordering goods, inventory control, and stocking.
  • Responsible for reporting employee hours to the payroll department.
  • Provides excellent service to all customers.
  • In charge of day-to-day operations and store employees, as well as customer relations, problem resolution, and other duties.
  • Auditing of daily paperwork

Barista

Panera Bread
05.2021 - 01.2022
  • Served over 150 customers individually prepared coffee drinks, salads, soups and baked goods every day.
  • Continued to broaden my understanding of coffee styles and varieties; As well as an entire menu of different soups, salads and sandwiches.
  • Restocked display cases with appealing arrangements in order to promote specialty foods such as bagels and muffins.
  • Was in charge of making coffee, preparing salads, operating cash register as well as order taking.
  • Cleaned the counters, machines, utensils, and seating areas every day.
  • Expected to balance multiple tasks at one time such as order taking, barista and salad making duties for a single customer order
  • Food Safety - Regularly checked times, temperatures and dates of all food product ensuring safe to eat, quality meals for guests.

Custodian

Rockwell American
06.2018 - 02.2019
  • Created and maintained clean and comfortable environments at Rockwell American by vacuuming, cleaning windows, and dusting. Required to clean bathrooms and kitchen area, as well as offices, lobby and break rooms.
  • Oversaw inventory supplies, including disinfectants, trash bags, toilet paper etc... Responsible for purchasing items with company card, and keeping record of stock.
  • Used the proper chemical solutions and equipment to avoid damage to the floors and fixtures.
  • Helped to secure the building by locking doors and gates.
  • In charge of keeping the janitorial closets clean and organized.
  • Bathrooms, showers, and locker rooms were all sanitized and restocked.

Education

High School - undefined

Poteet High School
Mesquite, TX
01.2014

Skills

  • Upselling techniques
  • Detail-oriented
  • Customer Service
  • Cash register familiarity
  • Retail sales
  • Opening / Closing Store
  • Payroll and Scheduling

Certification

  • Barista Certified
  • Texas Food Handler Certified

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Barista

Scooters Coffee
12.2023 - Current

Assistant Manager

Torrid
01.2022 - 11.2023

Barista

Panera Bread
05.2021 - 01.2022

Custodian

Rockwell American
06.2018 - 02.2019

High School - undefined

Poteet High School

Similar Profiles

CREATE PROFILE